Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Orozco

Axtell,USA

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

James Avery
11.2022 - Current
  • Served as a point of contact for customers' needs and assistance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions over the phone.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Student Worker

Tarleton State University Waco Office
10.2024 - 02.2025
  • Scheduled and coordinated meetings, appointments
  • Handled incoming calls, took messages, and directed inquiries to appropriate staff members
  • Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc.
  • Managed email correspondence by responding to inquiries promptly and forwarding important messages to relevant parties
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Provided administrative support to ensure smooth office operations.

Education

Associates - Criminal Justice

McLennan Community College
Waco, TX
05.2024

Bachelor of Science - Criminal Justice

Tarleton State University
Stephenville, TX
12-2025

Skills

  • Client support
  • Proficient in organization
  • Comprehensive understanding of products
  • Analytical problem-solving
  • Bilingual communication skills in Spanish and English
  • Collaborative teamwork
  • Open to new knowledge
  • Multi-tasking strength
  • Goal oriented
  • Reliable and punctual
  • Verbal/written communication

Timeline

Student Worker

Tarleton State University Waco Office
10.2024 - 02.2025

Sales Associate

James Avery
11.2022 - Current

Associates - Criminal Justice

McLennan Community College

Bachelor of Science - Criminal Justice

Tarleton State University

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