Kayla Peterson

Motivated and detail-oriented Assistant Manager with 2+ years of experience supporting daily operations, guest service, and administrative tasks across two high-volume Universal Orlando locations. Skilled in data entry, record management, POS systems, and preparing accurate daily reports. Proven ability to communicate clearly, resolve guest concerns, coordinate teams, and maintain organized workflows in fast-paced environments. Known for professionalism, strong problem-solving skills, and delivering exceptional service while supporting team morale and operational goals. Seeking to bring my administrative, customer service, and multitasking abilities into a role where I can continue to grow and provide outstanding guest and employee support.