Kayla Phillips
Durham,NC
Summary
Knowledgeable Program Assistant successful at working in both team- based and self- directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Demonstrates a profound commitment to fostering the successful integration of displaced individuals into new communities. Skilled in assessing the unique needs of refugees and delivering culturally sensitive services to facilitate their adaptation and self-sufficiency. Seeking to leverage expertise in refugee resettlement to make a meaningful impact in a dynamic and socially responsible environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Matching Grant Senior Program Assistant
Church World Service
10.2022 - Current
- Enroll new clients into the program within the required time frame.
- Complete frequent file reviews to ensure clients are receiving adequate services.
- Update records and files to maintain document compliance.
- Improve success of program by making proactive adjustments to operations.
- Train and mentor recently onboarded staff.
- Facilitate monthly meetings to develop team collaboration and accountability processes.
- Provide 1:1 assistance to MG staff with the goal of improving individual work performance.
- Develop and maintain relationships with employers in the community.
Employment Specialist
Church World Service
03.2022 - 10.2022
- Matched clients to open positions based on skills and work requirements.
- Recognized client barriers to employment and devised strategies to resolve.
- Maintained client files to ensure compliance with federal program requirements.
- Managed and guided clients in setting and achieving self sufficiency objectives.
Education
Bachelor of Science - Child And Family Studies
The University of Tennessee - Chattanooga
Chattanooga, TN12.2020
Skills
- Leadership
- Collaboration
- Cultural Competency
- Problem Solving
- Teamwork
- Proficiency in Microsoft Office
- IRIS Proficiency
Certification
- Project Management - Current
Timeline
Matching Grant Senior Program Assistant
Church World Service
10.2022 - Current
Employment Specialist
Church World Service
03.2022 - 10.2022
Bachelor of Science - Child And Family Studies
The University of Tennessee - Chattanooga
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