Letitia Williams
Houston,Texas
Summary
Disciplined, assertive, and self-confident professional with extensive experience in optimizing resources through meticulous planning and control. Demonstrated ability to deliver effective solutions for clients while managing stressful situations in fast-paced environments. Recognized for strong problem-solving and analytical skills, as well as an aptitude for prioritizing daily tasks to consistently meet and exceed productivity standards. Committed to maintaining high-quality performance and delivering value to both clients and organizations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Grant Coordinator- Lead
Horne LLP
Houston, Tx
04.2020 - Current
- Mentored and coached a team of analysts and support professionals
- Managed the coordination of staffing for both new hires and transition employees' orientations and trainings
- Developed Standard Operating Procedures and training presentations for all project tasks and processes
- Ensured conformity with both the state and federal regulations by assessing detailed documents in a timely manner
- Conducted risk assessment meetings with local and state government entities and nonprofit applicants to identify potential hazards
- Introduce creative ideas to augment work procedures
- Provided clear and concise communication to applicants and staff regarding program eligibility, application procedures, and project statuses.
- Conducted quality assurance reviews for project closeouts
- Maintained adherence to Code of Federal Regulations requirements while performing audits
- Scheduled, prepared and attended pre-award and post-award meetings
- Managed creation of reimbursements for hassle-free processing
- Applied technology to enhance funding transparency and accountability, effectively addressing state and federal oversight and monitoring.
- Developed and implemented grant-funded programs to meet organizational objectives
Case Manager
The CoxPradia Law Firm
Houston, Tx
10.2018 - 04.2020
- Utilized in-depth interview techniques to extract essential details during intake process.
- Assess customer details through both paper-based inputs as well as voice-based exchanges
- Created tailored treatment protocols, integrating individualized schedules and routines
- Managed client cases through verifying attendance and evaluating treatment responses.
- Managed the flow of legal cases, collecting and organizing all necessary documentation for attorneys' easy access.
- Represented attorneys and facilitated client communication during case management.
- Developed in-depth weekly and monthly reports detailing case activities for measuring progress and assessing outcomes
- Compiled data and drafted claim adjustments for injury claims, ensuring accuracy and compliance with relevant policies and regulations
- Negotiated bill reductions with medical providers to achieve favorable outcomes for clients
Assistant Manager
Hurricane Grill and Wings
Houston, Tx
10.2015 - 11.2018
- Managed daily restaurant operations without Manager, ensuring seamless and efficient service delivery
- Managed the inventory of food supplies
- Executed collaborative efforts with the General Manager to achieve effective inventory management and meet food cost objectives
- Maintained adherence to health and safety guidelines throughout the process of food handling and preparation.
- Maintained high sanitation levels in the kitchen and dining areas through regular inspections.
- Demonstrated leadership by overseeing staff development in essential skills such as food handling techniques, preparation methods, and delivering exceptional customer service.
- Created a conducive work atmosphere that stimulates collaboration and development of professional skills
- Coordinated new strategies to enhance food delivery timelines leading to heightened customer satisfaction
- Resolved issues related to service quality and food safety in a timely manner
- Devised and executed operational efficiency strategies to boost profitability
- Analyzed financial performance, pinpointing opportunities for cost cutting and revenue growth
Case Worker
Department of State and Protective Services
Houston, Tx
03.2007 - 06.2017
- Served a range of clients in psychology, rehabilitation, and social work realms while prioritizing family support.
- Identified and facilitated access to available benefits and community services for clients to effectively meet their needs
- Conduct home and school visits, providing essential services to clients in their own surroundings
- Diligently recorded details of services provided, progress attained, and modifications in client situations for the purpose of maintaining accurate and thorough client records.
- Constructed efficient intervention plans by assessing requisite services for children and their families while giving priority to the identified risks
- Facilitated enhanced family dynamics by implementing individualized goals
- Offered direct services to clients by providing emotional support, counseling and linking them to suitable resources in their residence
- Monitored ongoing cases, offering emotional support and guidance to families to help them achieve their goals.
- Facilitated placements of children into foster care while prioritizing their best interests
- Supported youth in foster care during their journey into adulthood by providing valuable assistance in developing essential skills for education, employment, and independent living.
Education
Master's - Business Administration
University of Phoenix
Phoenix, AZ09.2013
Bachelor's - Arts in Health Administration
University of Phoenix
Phoenix, AZ09.2011
Skills
- Microsoft Office
- Document Management System
- Disaster Recovery
- Risk Assessment
- Customer Service
- Leadership
- Documentation Review
- Organizational Skills
- Power BI
- Interviewing
- SharePoint
- Procurement
- Market Research
- Grants Management
- Preliminary Assessment
Certification
- Public Assistance Program and Eligibility IS-1000
- The Public Assistance Delivery Model Orientation IS-1001
- FEMA Grants Portal- Transparency at Every Step IS-1002
- The FEMA Site Inspection Process IS-1004
- Documenting Disaster Damage and Developing Project Files IS-1006
- Detailed Damage Description and Dimensions IS-1007
- Conditions of the Public Assistance Grant IS-1009
- Integrating 406 Mitigation Considerations into Your Public Assistance Grant IS-1014
- Scope Change Requests, Time Extensions, Improved/Alternate Project Requests IS-1017
- Determination Memorandums and Appeals IS-1018
- Eligibility of Private Nonprofit Organizations IS-1026
- Fire Management Assistance Grants IS-1027
- Increased Cost of Compliance IS-1100.a
- Hazard Mitigation Floodplain Management in Disaster Operations IS-162
- Introduction to Unified Hazard Mitigation Assistance IS-212.b
- Overview of FEMA's Environmental and Historic Preservation Review IS-253b
- National Mitigation Framework, an Introduction IS-2700
- Wildfire Mitigation Basics for Mitigation Staff IS-320
- Hurricane Mitigation Basics for Mitigation Staff IS-322
- State Hazard Mitigation Planning IS-329
- Introduction to Hazard Mitigation IS-393.b
- Workplace Security Awareness IS-906
Affiliations
- Walk to End Alzheimer's
- Breast Cancer Awareness
Timeline
Senior Grant Coordinator- Lead
Horne LLP
04.2020 - Current
Case Manager
The CoxPradia Law Firm
10.2018 - 04.2020
Assistant Manager
Hurricane Grill and Wings
10.2015 - 11.2018
Case Worker
Department of State and Protective Services
03.2007 - 06.2017
Master's - Business Administration
University of Phoenix
Bachelor's - Arts in Health Administration
University of Phoenix
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