Kayla Porcelli
Meridian,ID
Summary
Highly skilled and dedicated Security Professional with almost 2 years of experience in safeguarding assets, personnel, and information. Proven track record in developing and implementing comprehensive security protocols and creating great clientele relationships. Demonstrated excellence in leading and mentoring security teams, fostering a culture of vigilance and continuous improvement. Strong analytical and problem-solving abilities, with a commitment to maintaining the highest standards of safety and security.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Control Room Operator
Allied Universal Security Services
Boise, ID
02.2024 - Current
- Demonstrated adaptability under pressure, remaining calm during emergencies while directing appropriate responses from personnel.
- Safeguarded valuable assets through vigilant observation of all site locations, identifying possible risks for theft or damage.
- Enhanced overall security by diligently monitoring CCTV systems and reporting suspicious activities.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Improved emergency preparedness by actively participating in drills and training sessions for various scenarios.
- Wrote detailed reports of all security breaches and investigations.
- Prevented unauthorized access to restricted areas by promptly verifying credentials and organize to escort individuals when necessary.
- Communicated with security team using two-way radios, mobile phones and landlines.
- Produced daily reports to document security activities and specific incidents.
- Preserved confidentiality of sensitive information through strict adherence to company policies regarding access control systems usage and monitoring requirements.
- Utilize Cybersecurity programs to monitor safety of all site locations.
- On shift supervision and support for the entire department after business hours.
Security Receptionist
Allied Universal Security Services
Boise, ID
10.2023 - Current
- Assisted in reducing security risks by monitoring personnel and property movement at personnel perimeters and or manned post.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
- Safeguarded confidential information with adherence to data privacy regulations.
- Provided exceptional customer service, addressing inquiries and directing personnel to appropriate departments.
- Aided in loss prevention efforts by promptly detecting and reporting theft incidents per company policy.
- Streamlined visitor check-ins with efficient use of Visitor management systems, Including Law Enforcement personnel/ Government agencies.
- Operated multi-line telephone system to answer and direct high volume of calls.
Global Security Operations Captain
Securitas Security Services USA
San Diego, CA
04.2023 - 09.2023
- Managed a team of personnel for successful execution of daily operations, ensuring safety and adherence to regulations. Cultivating a high-performance work culture focused on accountability, teamwork, and results-oriented thinking.
- Manage and report Security incidents as well as investigating potential incidents.
- Performed Global Access Control as client headquarters.
- Collaborated with senior leadership on the development of long-term business objectives aligned with organizational goals.
- Developed training programs to enhance employee performance and boost overall productivity.
- Spearheaded crisis response efforts during emergencies, coordinating resources effectively to mitigate impact on business operations.
- Mentored subordinates on best practices in leadership and operations management, contributing to their professional growth.
Food Service Handler
Hawaiian Fresh Seafood
San Diego, CA
11.2022 - 03.2023
- Implemented proper food handling techniques to maintain safe cooking practices.
- Provided exceptional customer service by addressing concerns or special requests promptly and professionally.
- Upheld high levels of professionalism while interacting with customers, promoting a positive dining experience for all guests.
- Adhered to strict health department guidelines while performing daily duties, maintaining an exemplary record of compliance.
- Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
- Collaborated with team members to ensure smooth service during peak hours, resulting in positive customer feedback.
- Fostered strong working relationships with suppliers, leading to improved product quality and timely deliveries.
- Assisted in inventory management for optimal stock levels and cost control measures.
Food Truck Chef
Hawaiian Fresh Seafood
San Diego, CA
12.2021 - 11.2022
- Oversaw all equipment, monitoring sanitization and temperatures up to health code standard before and after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw fish, produce, etc.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Education
High School Diploma -
Montecito High Independent Study Education
San Diego, CA06.2021
Skills
- Attention to detail
- Strong work ethic
- Commitment to improvement and team overall
- Punctual and Reliable
- Client relations
- Leadership ability in showing patience and empathy
- Daily incident reporting
- CCTV experience
- Access Control
- Teamwork abilities
- CPR Certification
Certification
- City of Boise Security Personnel License - 10/12/2023 - 10/12/2024
- California Guard Card License - 04/30/2023 - 04/30/2025
- Food Handlers Certification - 12/01/2021 - 12/01/2024
- California Responsible Beverage Service Certification - 03/07/2023 - 03/07/2026
Timeline
Security Control Room Operator
Allied Universal Security Services
02.2024 - Current
Security Receptionist
Allied Universal Security Services
10.2023 - Current
Global Security Operations Captain
Securitas Security Services USA
04.2023 - 09.2023
Food Service Handler
Hawaiian Fresh Seafood
11.2022 - 03.2023
Food Truck Chef
Hawaiian Fresh Seafood
12.2021 - 11.2022
High School Diploma -
Montecito High Independent Study Education