Kayla Prentice
Tuscola,TX
Summary
Dynamic professional with a strong background in hospitality and legal support, notably at Bullpen Sports Bar. Proven ability to enhance customer satisfaction through exceptional service and effective multitasking. Skilled in inventory management and legal documentation, fostering teamwork and maintaining compliance with health regulations. Recognized for outstanding communication and problem-solving abilities.
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Bullpen Sports Bar
02.2024 - 12.2025
- Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
- Managed bar inventory and supplies, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Ensured compliance with health and safety regulations in all beverage preparation areas.
- Provided exceptional customer service, resolving complaints swiftly to maintain positive experiences.
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
- Implemented efficient workflow processes that improved service speed during peak hours.
Legal Assistant
Law Offices of Kory G Robinson
01.2023 - 12.2025
- Managed case files and documentation for legal proceedings, ensuring accuracy and compliance with regulations.
- Conducted legal research to support attorneys in case preparation and strategy development.
- Drafted legal correspondence and documents, maintaining high standards of clarity and professionalism.
- Coordinated schedules, appointments, and meetings for attorneys to optimize workflow efficiency.
- Assisted in discovery process by organizing evidence and summarizing key information for case analysis.
- Maintained electronic filing systems, enhancing access to documents and improving retrieval times.
- Collaborated with clients to gather necessary information, fostering strong attorney-client relationships.
Education
Associate of Science - Allied Health And Science
South University Savannah
GA05-2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Clear and effective communication
- Engaging personality
- Handling difficult customers
- Payment processing
- Menu memorization
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Food service
- Alcohol awareness
- Inventory
- Sales expertise
- Health codes compliance
- Staff management
- Changing beer kegs
- Financial records oversight
- Excellent judgment
- ABC regulations
- Hospitality and accommodation
- Anticipating guest needs
Certification
- Certified Customer Service Specialist, 2021
Timeline
Bartender
Bullpen Sports Bar
02.2024 - 12.2025
Legal Assistant
Law Offices of Kory G Robinson
01.2023 - 12.2025
Associate of Science - Allied Health And Science
South University Savannah