Summary
Overview
Work History
Skills
Timeline
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Kayla Pruett

Bogart,GA

Summary

Dynamic and highly reliable professional with extensive experience at Taqueria Tsunami, excelling in customer service and multitasking. Proven track record of enhancing guest satisfaction through exceptional service and quality cocktails. Adept at training new staff and streamlining operations, fostering a collaborative team environment.

Overview

6
6
years of professional experience

Work History

Bartender

Taqueria Tsunami
Oconee County
05.2022 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Key Holder

Taqueria Tsunami
Oconee County
05.2022 - 04.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Streamlined opening and closing procedures as integral member of store staff.

Server

Taqueria Tsunami
Oconee County
05.2021 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Certified trainer.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Caterer

Taqueria Tsunami
Oconee County
03.2021 - 04.2025
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Server

The Wing Factory
Buckhead, GA
01.2019 - 05.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Taqueria Tsunami
05.2022 - 04.2025

Key Holder

Taqueria Tsunami
05.2022 - 04.2025

Server

Taqueria Tsunami
05.2021 - 04.2025

Caterer

Taqueria Tsunami
03.2021 - 04.2025

Server

The Wing Factory
01.2019 - 05.2020
Kayla Pruett