Summary
Work History
Education
Skills
Honorary mentions of rolls I’ve held within my time at JCPenney include the following.
Timeline
Generic

Kayla Ramos

Kyle,Tx

Summary

Dear JCPenney executive, I’m excited to submit my application for “Beauty Territory Manager”. I’m excited to apply for this opportunity after comparing the responsibilities to my own skills and interests, I jumped at the chance. I believe my almost 8 years of experience in Beauty, Salon, and JCP sales floor have allowed me to develop the critical skills needed to excel at this role.

Work History

Beauty manager 2983

JCPenney
San Marcos, Tx
- 09.2025
  • Consistently meet and establish performance standards for profit, productivity, product and service.
  • Customer service- proactively leading the team to “connect, inspire, and engage” customers to help clients find products, provide services, and close the sale.
  • Executing set planner in-line with company direction and brand expectations. Actively identifying areas of opportunity related to merchandising concepts, and visual standards.
  • Utilizing all available reporting and company tools to analyze business trends, Building schedules designed to maximize profit and client experience, while protecting the critical 25 hours of operation for my business.

Client Experience Specialist/ Human Resources

JCPenney
San Marcos, TX
2024 - 2025
  • Executed hiring, onboarding, and training processes to equip team members with necessary resources.
  • Facilitated quarterly and annual reviews while delivering consistent performance feedback.
  • Addressed employee relations by enhancing engagement, recognition, and inclusion initiatives.
  • Demonstrated comprehensive understanding of company performance and identified business opportunities.

  • Delivered exceptional client support by promptly addressing inquiries and resolving issues.
  • Enhanced customer satisfaction through effective communication and tailored solutions.

Education

Cosmetology license - undefined

Skills

  • Client relationship building
  • Professionalism and ethics
  • Staff training and development
  • Appointment scheduling
  • Creativity and innovation
  • Event planning and execution
  • Product knowledge expertise
  • Brand representation
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities

Honorary mentions of rolls I’ve held within my time at JCPenney include the following.

  • Salon receptionist 1 year.
  • SalesFloor supervisor 1 year.
  • Sephora Beauty Advisor 1 year.

Timeline

Beauty manager 2983

JCPenney
- 09.2025

Cosmetology license - undefined

Client Experience Specialist/ Human Resources

JCPenney
2024 - 2025
Kayla Ramos