Summary
Work History
Education
Skills
Volunteer Work
Generic

Kayla Rauth

Winona,MN

Summary

Highly motivated student with extensive customer service experience.

Work History

Hostess

Belair Cantina
05.2021 - 01.2023
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Delivery Driver

DoorDash
03.2020 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.


Food Server

Casa Tequila Restaurant
01.2020 - 03.2020
  • Let go due to COVID.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Party Hostess & Event Coordinator

Pump It Up
06.2019 - 03.2020
  • Location shut down due to COVID.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Arranged tables and seating to comfortably seat party guests.
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Prepared and served meals, beverages and desserts to party guests.

Cashier

Culver's Restaurant
11.2018 - 04.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Dog Walker

Self-employeed
04.2017 - 04.2019
  • Fed, walked and cared for dogs during owners' absences and out-of-town trips.


Babysitter

Self-employeed
09.2016 - 08.2018
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Education

Bachelor of Business Administration - Marketing

Winona State University
Winona, MN
12.2024

High School Diploma -

Brookfield East High
Brookfield, WI
06.2020

Skills

  • Reservation Documentation
  • Bill Computation
  • Guest Inquiries
  • Price Memorization
  • Seating Assignment Preparation
  • Suggestive Selling
  • Menu Memorization
  • To-Go Order Preparation
  • Staff Training
  • Typing

Volunteer Work

At Saint Dominic's Catholic Church as a nursery assistant as well as a summer staff member.

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Kayla Rauth