Kayla Rhodes
Bradenton,FL
Summary
Proficient in managing electronic health records and patient scheduling, ensuring accurate documentation and efficient referral processes. Known for exceptional customer service and dedication to enhancing patient experiences, seeking to enhance a long-term career in Business.
Overview
9
9
years of professional experience
Work History
New Patient Referral Coordinator
Bradenton Cardiology Center
Bradenton, FL
08.2025 - Current
- Supported new patient intake by collecting necessary medical information and verifying insurance details.
- Maintained electronic health records (EHR) systems for accurate tracking of patient referrals and appointments.
- Adapted quickly to changes in referral protocols, enhancing responsiveness to patient care requirements.
- Managed referral documentation by completing minimum 35 New Patient Referrals and Scheduling. Maintaining accuracy of completion of new patient charts, insurance/authorization checks and compliance with healthcare regulations.
To-Go Server
Outback Steakhouse
Bradenton, FL
07.2017 - 08.2025
- Collaborated with kitchen staff to streamline order fulfillment processes, enhancing overall service efficiency.
- Managed cash handling and payment processing accurately, contributing to smooth transaction flow during peak hours.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Leasing Agent
Ryntal
Sarasota, FL
09.2023 - 12.2023
- Managed leasing agreements, ensuring compliance with property regulations and tenant requirements.
- Conducted property tours, highlighting features and benefits to prospective tenants.
- Facilitated lease negotiations, addressing concerns and optimizing terms for both parties.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Traveled to properties between Manatee, Sarasota, and Hillsborough counties, secured a minimum of 5 leases per week.
Leasing Consultant
Artcraft Management
Bradenton, FL
11.2022 - 12.2023
- Responding to potential tenant interests for a property of 272 units via in person property tours and on digital platforms.
- Facilitated tenant screenings and lease applications to ensure compliance with policies.
- Coordinated property tours for potential residents, effectively showcasing amenities and community features.
- Assisted in preparing lease agreements, ensuring accuracy in terms and conditions.
- Oversaw maintenance requests from residents, ensuring timely resolution and upkeep of properties.
Patient Ambassador
Arsenault Dermatology
Bradenton, FL
03.2022 - 11.2022
- Facilitated patient onboarding and education to enhance understanding of dermatological procedures.
- Assisted in managing appointment scheduling, optimizing patient flow within the clinic environment.
- Streamlined the admissions process for a more efficient and positive experience, assisting patients with paperwork and answering questions.
Medical Report Analyst
Bowes Imaging Center
Bradenton, FL
02.2021 - 03.2022
- Worked efficiently and confidentially when editing reports, verifying/confirming positive medical findings with referring providers, speaking directly and working one-on-one with radiologists.
- Responsible for owners administrative assistant duties which included light bookkeeping and filing, tracking GPS systems on the Medical Sales Reps as well as tracking/approving expenses used by the Sales Reps.
Education
High School Diploma -
Palmetto High School
Palmetto, FLSkills
- ICD-10 coding
- Insurance verification
- Data entry proficiency
- HIPAA regulations
- Patient scheduling
- Accurate documentation
- Multi-line telephone operation
- Critical thinking
- Exceptional customer service
Timeline
New Patient Referral Coordinator
Bradenton Cardiology Center
08.2025 - Current
Leasing Agent
Ryntal
09.2023 - 12.2023
Leasing Consultant
Artcraft Management
11.2022 - 12.2023
Patient Ambassador
Arsenault Dermatology
03.2022 - 11.2022
Medical Report Analyst
Bowes Imaging Center
02.2021 - 03.2022
To-Go Server
Outback Steakhouse
07.2017 - 08.2025
High School Diploma -
Palmetto High School