Kayla Roberson
Eastpointe,MI
Overview
7
7
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Eastpointe, Michigan
03.2024 - Current
- Prepared and served food in compliance with health and safety standards.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Assisted team members with food preparation and inventory management tasks.
- Operated kitchen equipment safely, including ovens, fryers, and grills.
- Managed customer orders efficiently to ensure timely service during peak hours.
Business Owner
Self Employed Services
Eastpointe, Michigan
05.2019 - Current
- Created intricate cake designs for various events and occasions.
- Decorated cakes using buttercream, fondant, and edible decorations.
- Collaborated with customers to customize cake orders based on preferences.
Employee
Papa Johns
Saginaw, Michigan
08.2024 - 11.2024
- Operated kitchen equipment safely, adhering to operational protocols and guidelines.
- Maintained effective communication between front-of-house and back-of-house staff during service.
- Prepared, cooked, and presented food efficiently to meet restaurant standards.
Crew Member
Foot Locker
Eastpointe, Michigan
03.2023 - 08.2023
- Assisted customers with product selections and inquiries.
- Maintained store appearance by organizing merchandise displays.
- Collaborated with team members to meet sales goals.
Crew Member
IHOP
Roseville, Michigan
09.2022 - 03.2023
- Assisted customers with transactions and inquiries at busy retail location.
- Provided excellent customer service by addressing concerns and offering solutions.
Student Intern
General Motors, GM
Eastpointe, Michigan
06.2022 - 08.2022
- Collaborated with team members to complete tasks efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Science - Psychology
Wayne State University
Detroit, MI05-2027
Some College (No Degree) - Psychology
Saginaw Valley State University
Bay City, MISkills
- Team collaboration
- Customer service
- Effective communication
- Time management
- Problem resolution
- Task prioritization
Timeline
Employee
Papa Johns
08.2024 - 11.2024
Crew Member
Tropical Smoothie Cafe
03.2024 - Current
Crew Member
Foot Locker
03.2023 - 08.2023
Crew Member
IHOP
09.2022 - 03.2023
Student Intern
General Motors, GM
06.2022 - 08.2022
Business Owner
Self Employed Services
05.2019 - Current
Bachelor of Science - Psychology
Wayne State University
Some College (No Degree) - Psychology
Saginaw Valley State University