Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Rodriguez

Palmdale,CA

Work Preference

Job Search Status

Open to work

Desired Job Title

Office ClerkHairstylist/Makeup ArtistCall Center Representative

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Palmdale, CA, USLong Beach, CALos Angeles, CACompton, CABellflower, CA
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionHealthcare benefitsPersonal development programs

Summary

Versatile professional combining office administration, customer service, and creative skills. Experienced in implementing process improvements to enhance efficiency and managing confidential information. Adaptable team player committed to fostering customer loyalty and achieving organizational success through effective task management.

Overview

5
5
years of professional experience

Work History

Office Clerk

Carson City Hall
Carson, USA
04.2019 - 04.2022
  • Operated office equipment, including computers, photocopiers, scanners, and fax machines.
  • Standardized office processes and regulated communications to streamline administrative tasks.
  • Implemented workflow improvements to enhance operational efficiency with existing staff.
  • Created and maintained a filing system that reduced file retrieval time.
  • Managed multiple tasks and competing priorities for senior managers.
  • Answered incoming calls and directed messages to the correct party.
  • Maintained confidentiality while handling private information.

Hairstylist/Makeup Artist

Self-Employed
Carson, USA
10.2017 - 04.2019
  • Executed hair bleaching, dyeing, and tinting using professional techniques, ensuring high-quality results.
  • Delivered personalized hair styling and cutting experiences, fostering customer loyalty.
  • Maintained customer records and provided tailored beauty services.
  • Enhanced customer experiences with scalp and neck massages, contributing to overall satisfaction.
  • Sanitized instruments, equipment, and stations between customers.

Call Center Representative

VXI
Los Angeles, USA
03.2017 - 04.2017
  • Provided excellent customer service through active listening and problem-solving.
  • Answered product and service questions to clarify offerings and enhance customer understanding.
  • Overcame objections to close sales successfully.
  • Updated customer accounts with current personal and purchasing information to maintain data integrity.
  • Entered data to ensure accuracy in customer account updates.

Education

Billing and Coding License - Medical Billing and Coding

Antelope Valley College
Lancaster, CA
10-2025

Cosmetology License - Cosmetology

Universal College of Beauty
Los Angeles, CA
07-2018

High School Diploma - Human Services

Educational Partnership - Cabrillo High School
Long Beach, CA
06-2016

Skills

  • Proficient with Microsoft
  • Proficient with Outlook
  • Proficient with Laserfiche
  • Database management
  • Task management
  • Calendar management
  • Office management
  • Organization
  • Time management
  • Ability to meet deadlines
  • Customer service
  • Team collaboration
  • Spreadsheet development
  • Verbal communication
  • Prioritization
  • Problem-solving

Timeline

Office Clerk

Carson City Hall
04.2019 - 04.2022

Hairstylist/Makeup Artist

Self-Employed
10.2017 - 04.2019

Call Center Representative

VXI
03.2017 - 04.2017

Billing and Coding License - Medical Billing and Coding

Antelope Valley College

Cosmetology License - Cosmetology

Universal College of Beauty

High School Diploma - Human Services

Educational Partnership - Cabrillo High School

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Kayla Rodriguez