Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Ross

Carteret,NJ

Summary

Collaborative Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths. Devoted to providing satisfactory customer service while taking on multiple responsibilities in dynamic environments. Analytical and detail-oriented with financially savvy mentality.

Overview

2
2
years of professional experience

Work History

Front End Manager

Saker Shoprite
11.2021 - Current
  • Managed daily operations, including opening and closing procedures, cash handling, and merchandising
  • Operated cash register, as well as experience in bookkeeping
  • Used effective customer service strategies to resolve customer complaints and concerns
  • Managed 25+ employees daily, ensuring all tasks were completed and customers were taken care of in timely and efficient manner
  • Processed POS transaction, including checks, cash and credit purchases, refunds, and exchanges
  • Reviewed weekly sales circulars and monitored price changes.

Education

Associate of Arts - Criminal Justice

Middlesex County College
Edison, NJ
01.2023

High School Diploma -

Carteret High School
Carteret, NJ
06.2021

Skills

  • Multi-tasking
  • Customer Service
  • Teamwork
  • Problem-solving
  • Adaptable and reliable
  • Computer skills
  • Employee training and development
  • Time management
  • Staff Management
  • Schedule oversight

Timeline

Front End Manager

Saker Shoprite
11.2021 - Current

Associate of Arts - Criminal Justice

Middlesex County College

High School Diploma -

Carteret High School

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Kayla Ross