KAYLA RUSSELL
Shamong
Summary
Detail-oriented communicator skilled in crafting audience-focused messaging across digital and traditional platforms. Proficient in written communication, media analysis, content creation, and research, with the ability to tailor messages for diverse audiences. Committed to leveraging strategic communication principles to support organizational objectives and foster meaningful connections.
Overview
3
3
years of professional experience
Work History
Waitress
Pic-A-Lilli Inn
Shamong
08.2024 - Current
- Greeted and seated guests, expressing gratitude to enhance overall dining experience.
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Checked in with customers to confirm meal satisfaction and promptly addressed concerns to maintain positive dining experience.
- Shared daily specials with customers to expand dining choices and encourage menu exploration.
- Handled payments from customers efficiently to facilitate smooth service.
- Prepared salads, appetizers, and cold dishes while portioning desserts and brewing coffee to support efficient service.
- Provided guests with information about local areas, including directions.
Retail Associate
H&M
Moorestown
07.2023 - 08.2024
- Greeted customers and assessed preferences, personalizing shopping experience.
- Described merchandise and clarified use, operation, and care, aiding informed customer decisions.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Monitored security risks and thefts, implementing measures to safeguard store assets.
- Facilitated special orders for customers by coordinating with suppliers or call other stores to find desired items.
Education
Bachelor's Degree - Applied Professional Communications
Rowan University
Glassboro, United States12.2026
Associate of Arts -
Rowan College at Burlington County
Mount Laurel, United States12.2025
Associate of Applied Science -
Rowan College at Burlington County
Mount Laurel, United States05.2025
Skills
- Team collaboration
- Writing and editing
- Content creation
- Media analysis
- Research and reporting
- Audience communication
- Public speaking
- Client communication
- Time management
- Adaptability
- Social media strategy
- Crisis management
- Speechwriting
- Problem-solving
- Creative strategies
Websites
Timeline
Waitress
Pic-A-Lilli Inn
08.2024 - Current
Retail Associate
H&M
07.2023 - 08.2024
Bachelor's Degree - Applied Professional Communications
Rowan University
Associate of Arts -
Rowan College at Burlington County
Associate of Applied Science -
Rowan College at Burlington County