Kayla Sanders
Dayton,OH
Summary
Project Manager with a proven track record at Global Workplace Solutions, excelling in client relations and project planning. Successfully managed multiple high-stakes projects, enhancing service delivery and fostering long-term partnerships. Adept at optimizing processes and mentoring teams, driving operational efficiency while ensuring client satisfaction.
Overview
11
11
years of professional experience
Work History
Project Manager
Global Workplace Solutions
02.2024 - Current
- Participated in client and internal meetings, providing input on project progress and updates.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled projects large projects globally.
- Monitored shipment schedules, ensuring timely delivery of materials to meet production needs.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
Account Manager
Global Workplace Solutions
06.2021 - Current
- Managed client accounts, ensuring satisfaction and fostering long-term relationships.
- Collaborated with sales team to identify growth opportunities and enhance service delivery.
- Developed tailored marketing strategies to address client needs and improve engagement.
- Conducted regular account reviews to assess performance and recommend improvements.
Senior Account Coordinator
Global Workplace Solutions
10.2020 - Current
- Coordinated client communications to ensure seamless project execution and relationship management.
- Developed strategic proposals to enhance service offerings and address client needs effectively.
- Oversaw account management processes, ensuring alignment with client expectations and deliverables.
- Mentored junior coordinators, fostering professional development and improving team performance.
Logistics Coordinator
Global Workplace Solutions
09.2019 - Current
- Coordinated inbound and outbound logistics to ensure timely delivery of goods.
- Managed inventory levels using advanced tracking systems to optimize stock availability.
- Developed and implemented efficient shipping processes, reducing delivery delays.
- Collaborated with cross-functional teams to streamline operations and enhance communication.
Correctional Officer
Warren County Sheriff's Office
05.2014 - 09.2019
- Supervised daily inmate activities, ensuring compliance with facility regulations and safety protocols.
- Conducted routine inspections of facilities to maintain security and identify potential hazards.
- Implemented de-escalation techniques to manage conflicts and promote a safe environment.
- Trained and mentored new officers on operational procedures and emergency response protocols as a Field Training Officer.
- Became a state certified instructor.
Education
Bachelor of Science - Criminal Justice
Miami University
Oxford, OH05-2014
Skills
- Project management
- Client relations
- Staff management
- Processes and procedures
- Project planning and development
Timeline
Project Manager
Global Workplace Solutions
02.2024 - Current
Account Manager
Global Workplace Solutions
06.2021 - Current
Senior Account Coordinator
Global Workplace Solutions
10.2020 - Current
Logistics Coordinator
Global Workplace Solutions
09.2019 - Current
Correctional Officer
Warren County Sheriff's Office
05.2014 - 09.2019
Bachelor of Science - Criminal Justice
Miami University