Kayla Savage
Ochlocknee,GA
Summary
Focused on advancing towards branch management role, driven by ambition and determination
Overview
16
16
years of professional experience
Work History
Teller / Personal Banker
The First Known as Renasant
07.2021 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Executed wire transfers, stop payments and account transfers.
- Maintained friendly and professional customer interactions.
- Opened up new accounts for new customers and current customers
- Fully trained as head teller when Estelle goes on vacation
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
Client Service Specialist
Bank OZK
03.2018 - 07.2021
- Delivered exceptional customer service by identifying and addressing banking needs of customers.
- Opened bank accounts for new and existing clients efficiently.
- Executed daily teller transactions with accuracy and professionalism.
- Managed main vault operations to ensure security and accessibility.
- Informed customers about new services and product promotions to enhance engagement.
Counter Manager
Estee Lauder at Belk
10.2014 - 03.2018
- Consistently surpassed sales objectives on a daily, monthly, and yearly basis.
- Ensured sales counter remained organized, clean, and stocked for optimal customer experience.
- Provided outstanding customer service via effective communication methods.
- Led makeup tutorials to enhance customer engagement with product line.
- Informed customers about promotions and ongoing product deals.
- Oversaw Estee Lauder counter operations for three and half years, facilitating teamwork among colleagues.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Achieved sales goals through effective communication and demonstration of products.
Sales Associate
Belk
09.2012 - 10.2014
- Cultivated expertise in detail-oriented tasks and efficient time management.
- Engaged customers with helpful service both on the sales floor and over the phone.
- Maintained inventory by restocking merchandise regularly.
- Processed cash transactions accurately, ensuring compliance with financial protocols.
- Supported visual merchandising efforts through display setup and floor resets when necessary.
Sales Associate
Piggly Wiggly
01.2010 - 09.2012
- Maintained high attention to detail and efficiency in service delivery.
- Engaged customers effectively in store, fulfilling their needs promptly.
- Processed transactions accurately at cash register, minimizing errors.
- Refilled shelves with merchandise regularly to maintain stock levels.
Education
High School Diploma -
Thomas County Central High School
05.2009
Skills
- Financial transaction proficiency
- Strong leadership capabilities
- Approachable team member
- Skilled in Microsoft Office tools
- Familiarity with financial software systems
- Meticulous attention to detail
- Adherence to protocols and instructions
- Customer accommodation skills
- Fast adaptability to new concepts
- Cash management expertise
- Ability to thrive in changeable situations
- Commitment to integrity in job functions
- Vault management experience
Timeline
Teller / Personal Banker
The First Known as Renasant
07.2021 - Current
Client Service Specialist
Bank OZK
03.2018 - 07.2021
Counter Manager
Estee Lauder at Belk
10.2014 - 03.2018
Sales Associate
Belk
09.2012 - 10.2014
Sales Associate
Piggly Wiggly
01.2010 - 09.2012
High School Diploma -
Thomas County Central High School