Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Savage

Ochlocknee,GA

Summary

Focused on advancing towards branch management role, driven by ambition and determination

Overview

16
16
years of professional experience

Work History

Teller / Personal Banker

The First Known as Renasant
07.2021 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Opened up new accounts for new customers and current customers
  • Fully trained as head teller when Estelle goes on vacation
  • Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.

Client Service Specialist

Bank OZK
03.2018 - 07.2021
  • Delivered exceptional customer service by identifying and addressing banking needs of customers.
  • Opened bank accounts for new and existing clients efficiently.
  • Executed daily teller transactions with accuracy and professionalism.
  • Managed main vault operations to ensure security and accessibility.
  • Informed customers about new services and product promotions to enhance engagement.

Counter Manager

Estee Lauder at Belk
10.2014 - 03.2018
  • Consistently surpassed sales objectives on a daily, monthly, and yearly basis.
  • Ensured sales counter remained organized, clean, and stocked for optimal customer experience.
  • Provided outstanding customer service via effective communication methods.
  • Led makeup tutorials to enhance customer engagement with product line.
  • Informed customers about promotions and ongoing product deals.
  • Oversaw Estee Lauder counter operations for three and half years, facilitating teamwork among colleagues.
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Achieved sales goals through effective communication and demonstration of products.

Sales Associate

Belk
09.2012 - 10.2014
  • Cultivated expertise in detail-oriented tasks and efficient time management.
  • Engaged customers with helpful service both on the sales floor and over the phone.
  • Maintained inventory by restocking merchandise regularly.
  • Processed cash transactions accurately, ensuring compliance with financial protocols.
  • Supported visual merchandising efforts through display setup and floor resets when necessary.

Sales Associate

Piggly Wiggly
01.2010 - 09.2012
  • Maintained high attention to detail and efficiency in service delivery.
  • Engaged customers effectively in store, fulfilling their needs promptly.
  • Processed transactions accurately at cash register, minimizing errors.
  • Refilled shelves with merchandise regularly to maintain stock levels.

Education

High School Diploma -

Thomas County Central High School
05.2009

Skills

  • Financial transaction proficiency
  • Strong leadership capabilities
  • Approachable team member
  • Skilled in Microsoft Office tools
  • Familiarity with financial software systems
  • Meticulous attention to detail
  • Adherence to protocols and instructions
  • Customer accommodation skills
  • Fast adaptability to new concepts
  • Cash management expertise
  • Ability to thrive in changeable situations
  • Commitment to integrity in job functions
  • Vault management experience

Timeline

Teller / Personal Banker

The First Known as Renasant
07.2021 - Current

Client Service Specialist

Bank OZK
03.2018 - 07.2021

Counter Manager

Estee Lauder at Belk
10.2014 - 03.2018

Sales Associate

Belk
09.2012 - 10.2014

Sales Associate

Piggly Wiggly
01.2010 - 09.2012

High School Diploma -

Thomas County Central High School

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Kayla Savage