Abigail Ostendorf
Bradenton,FL
Summary
Experienced boutique manager, entrepreneur and teller / personal banker. With a wide background in marketing, social media management, cash handling, and customer service. Proven ability to build loyal customer relationships, and create a positive work environment.
Overview
5
5
years of professional experience
Work History
Teller / Personal banker
HomeTown Bank
Le Sueur, USA
07.2025 - Current
- Delivered exceptional customer service by assisting clients with a wide range of personal banking transactions and financial needs.
- Processed high volume cash transactions, including deposits, withdrawals, payments, and check cashing with accuracy.
- Opened and maintained consumer banking products, enhancing customer satisfaction and meeting financial needs.
- Managed branch cash operations, ensuring accurate ordering and balancing of Federal Reserve currency to maintain operational integrity.
- Served as Super User for new online banking platform implementation, collaborating with coworkers to test systems, train staff, and provide ongoing support during rollout.
Manager
Mainstream Boutique
Forest Lake, USA
10.2023 - 04.2025
- Oversaw daily operations, customer service, inventory, and social media management to ensure seamless business functionality.
- Developed and implemented strategies that enhanced sales and elevated customer satisfaction.
- Oversaw daily store operations and maintained high visual merchandising standards.
- Managed staff scheduling and ensured adequate coverage during peak hours.
- Trained new employees on policies, procedures, and customer service techniques.
Owner
Generations Boutique
Saint Peter, USA
05.2021 - 10.2023
- Managed all aspects of business ownership, driving effective merchandising, financial planning, and marketing strategies.
- Built a loyal customer base through exceptional service and community engagement.
- Adjusted business strategies to align with market trends, ensuring sustained profitability.
- Developed marketing strategies to promote new arrivals and seasonal sales events.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education
High School -
Saint Peter High School
Saint Peter, MNSkills
- Customer Service
- Attention to detail
- Sales growth
- Relationship management
- Time Management and Organization
- Team collaboration
- Online banking support
- Cash handling
Timeline
Teller / Personal banker
HomeTown Bank
07.2025 - Current
Manager
Mainstream Boutique
10.2023 - 04.2025
Owner
Generations Boutique
05.2021 - 10.2023
High School -
Saint Peter High School