Kayla Shann
Memphis,TN
Summary
Committed job seeker with a history of meeting company expectations with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented and able to learn new concepts quickly. Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong skillset in being a video game player with over 7 years of experience in various genres, including Overwatch/Overwatch 2, Fortnite, Battlefield, Life is Strange, Halo (Master Chief Collection), Minecraft, APEX Legends.
Overview
4
4
years of professional experience
Work History
Package Handler
Federal Express
Olive Branch, MS
09.2023 - 12.2023
- Assisted in loading delivery trucks with prepared packages.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Used scanners to track parcel information, condition or receipt.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Bakery Assistant
Crumbl Cookies
Memphis, TN
04.2022 - 09.2022
- Filled orders requesting custom icing or fondant designs, incorporating lettering and images into decorations according to customer requests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
- Provided excellent customer service by addressing inquiries promptly and courteously.
Receptionist(Volunteer)
Rodney Tate Realtor
Memphis, TN
08.2019 - 08.2022
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Scheduled appointments for clients, customers, and other visitors.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
High School Diploma -
Horn Lake High School
Horn Lake, MS05-2021
Some College (No Degree) -
University of Memphis
Memphis, TNSkills
- Inventory Tracking
- Material Handling
- Team Collaboration
- Problem-Solving
- Decision-Making
References
References available upon request.
Timeline
Package Handler
Federal Express
09.2023 - 12.2023
Bakery Assistant
Crumbl Cookies
04.2022 - 09.2022
Receptionist(Volunteer)
Rodney Tate Realtor
08.2019 - 08.2022
High School Diploma -
Horn Lake High School
Some College (No Degree) -
University of Memphis