Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
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Kayla Shirk

Jacksonville,United States

Summary

Recent Graduate from the Esthetician program at the Aveda Institute Jacksonville. I have a passion for enhancing clients' natural beauty and promoting healthy skincare practices. Skilled in providing a range of services, including facials, waxing, and makeup application. I am Very eager to contribute to a dynamic team and continue learning and growing in the field of aesthetics and Customer Service. Strong attention to detail, excellent customer service skills, and a commitment to delivering exceptional results. Quick and and responsible learner with a motivation to do the best possible job on the task at hand. Committed to delivering outstanding support. Skilled in resolving complex customer issues and fostering positive client relationships. Reliable team player with focus on collaboration and adaptability, ensuring consistent results and high satisfaction rates.

Overview

7
7
years of professional experience

Work History

Waitress

The Cheesecake Factory
07.2023 - Current
  • Provided excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction
  • Demonstrated strong multitasking skills by efficiently managing multiple tables and orders at once

Waitress, Server Manager, Bartender

The Hotel Hershey
09.2020 - 05.2023
  • Developed strong communication and problem-solving skills to handle difficult situations with grace and professionalism in a fast-paced restaurant environment as a waitress
  • Consistently recognized for exceeding customer expectations and achieving high sales numbers
  • Friendly and personable, with a passion for providing an outstanding dining experience
  • Proficient in crafting a wide range of cocktails, maintaining a clean bar area, and engaging customers in lively conversation as a bartender
  • Managed a team of servers effectively by delegating tasks, providing training, and overseeing daily operations as a server manager

Waitress

The Chocolate Avenue Grill
01.2018 - 09.2020
  • Managed a fast-paced work environment by efficiently multitasking and prioritizing tasks to ensure timely service
  • Demonstrated strong knowledge of menu items, specials, and wine pairings to assist customers in making informed choices
  • Handled cash transactions accurately and efficiently, while maintaining cleanliness and organization in the dining area

Education

Licensed Esthetician - Esthiology

The Aveda Institute
Jacksonville, Florida
04.2024

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania
Bloomsburg, Pennsylvania
12.2022

Skills

  • Customer Service
  • Skin Care Product Knowledge
  • Facials
  • Hair Removal
  • Client needs assessment
  • Schedule/time management
  • Marketing and promotion
  • Advertising

References

  • Candace Jimerson, Aveda Institute educator, Instructor for first 3 months in the Esthiology program, Candace.jimerson@avedaflorida.edu
  • Kaitlin Tonkovich, Aveda Institute Educator, Clinic educator for final 3 months of Esthiology training, Kaitlin.tonkovich@avedaflorida.edu

Personal Information

Title: Esthetician

Timeline

Waitress

The Cheesecake Factory
07.2023 - Current

Waitress, Server Manager, Bartender

The Hotel Hershey
09.2020 - 05.2023

Waitress

The Chocolate Avenue Grill
01.2018 - 09.2020

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania

Licensed Esthetician - Esthiology

The Aveda Institute
Kayla Shirk