Kayla Shubitowski
Romeo
Summary
Results-driven Senior Care Navigator specializing in care coordination, patient education, and effective communication. Proven ability to enhance patient engagement and improve healthcare outcomes through collaborative multidisciplinary approaches.
Overview
5
5
years of professional experience
Work History
Senior Care Navigator
Ascension Health Care
Jacksonville
01.2021 - 07.2026
- Assisted patients in navigating healthcare services and available resources effectively.
- Coordinated patient care plans with multidisciplinary teams to ensure comprehensive support.
- Engaged with patients to address concerns and provide emotional support during care transitions.
- Developed educational materials to inform patients about their treatment options and benefits.
- Maintained accurate patient records and updated information in electronic health systems.
- Evaluated patient feedback to improve services and enhance the overall care experience.
- Scheduled patient appointments and coordinated specific treatments to optimize care efficiency.
- Participated in quality improvement initiatives within the organization aimed at improving overall outcomes for patients served.
Education
Associate of Applied Science - Surgical Technology
Henry Ford College
Dearborn, MI05-2021
Skills
- Care coordination
- Patient education
- Patient engagement
- Case management
- Quality improvement
- Patient documentation
- Electronic records
- Medical recordkeeping
- Healthcare systems
- Insurance navigation
- Data evaluation
- Data entry skills
- Data security
- Patient confidentiality
- Healthcare Regulations
- Medical terminology
- Registration and scheduling
- Efficient documentation
- Task prioritization
- Client relationship management
- Resource provision
- Patient communication
- Customer service
- Team collaboration
- Teamwork
- Effective communication
- Strong communication
- Critical thinking
- Analytical skills
- Adaptability and flexibility
- Self motivation
- Detail-oriented
- Goal setting
- Explaining policy and procedures
- Needs assessment
- Risk management assessment
- Patient advocacy
- Risk management assessment
- Healthcare Regulations
- Explaining policy and procedures
Timeline
Senior Care Navigator
Ascension Health Care
01.2021 - 07.2026
Associate of Applied Science - Surgical Technology
Henry Ford College