Job Search Status
Open to workDesired start date: Immediately
Open To Work
Bethany Self
Haines City
Work Preference
Summary
Compassionate, Clinical Social Worker with 10+ years of expertise in pediatric advocacy and clinical care coordination. I specialize in transforming complex family dynamics into streamlined, actionable care plans that improve long-term member and patient outcomes. Adept at cross-functional collaboration and crisis intervention, with a career-long commitment to elevating the standard of family-centered healthcare.
Overview
10
10
years of professional experience
Work History
Senior Care Navigator
Sunshine Health Children's Medical Services
10.2021 - Current
- Coordinated care plans among multidisciplinary teams to enhance patient outcomes.
- Assisted families in navigating healthcare resources and services effectively.
- Educated patients and caregivers on available health programs and benefits.
- Monitored patient progress and provided timely follow-up to ensure adherence.
- Streamlined communication between healthcare providers and families for improved clarity.
- Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
- Identified potential barriers to care, implementing tailored solutions to improve outcomes.
- Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
- Enhanced patient satisfaction by providing comprehensive care coordination and support.
- Conducted comprehensive assessments of patient needs, developing individualized care plans accordingly.
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Identified gaps in care and assisted in closure of gaps.
- Assisted members with social determinants of health and linked to appropriate community resources.
- Monitored progress towards identified goals, adjusting care plans as needed based on evolving circumstances.
- Managed complex cases, ensuring timely access to appropriate resources and services.
- Promoted a positive work environment among peers by remaining approachable, supportive, and flexible when collaborating on shared tasks.
- Demonstrated adaptability when faced with sudden changes in patient needs or organizational policies, ensuring a seamless continuation of care navigation services.
Clinical Social Worker
Advent Health for Children
Orlando, Fl
09.2020 - 10.2021
- Provided therapeutic interventions to children and families facing emotional and behavioral challenges.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for patients.
- Conducted assessments to determine client needs and appropriate resources for support.
- Facilitated group therapy sessions, enhancing peer support among children and adolescents.
- Implemented evidence-based practices to improve treatment outcomes within clinical settings.
- Advocated for children's rights and access to services, ensuring compliance with legal and ethical standards.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Mentored new social workers, providing guidance on ethical decision-making processes, best practice standards, and navigating complex clinical situations.
- Presented clinical documentation and observations to interdisciplinary team.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Strengthened relationships between clients and their families by providing mediation services and facilitating family therapy sessions.
- Organized clinical documentation, treatment plans, and referrals.
- Performed short-term therapy, provided education and responded to crisis situations.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Collaborated closely with insurance companies to secure appropriate authorizations for services rendered, ensuring timely reimbursement for the organization.
- Enhanced patient outcomes by coordinating care with multidisciplinary teams, including physicians, nurses, and therapists.
Care Manager
Advent Health Celebration
Celebration, FL
07.2016 - 09.2020
- Developed personalized care plans to meet individual patient needs and preferences.
- Coordinated multidisciplinary team meetings to streamline patient care processes.
- Monitored patient progress and adjusted care strategies as needed for optimal outcomes.
- Implemented quality improvement initiatives to enhance service delivery efficiency.
- Trained new staff on best practices in care management and patient communication.
- Collaborated with external providers to ensure continuity of care across various settings.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Arranged transportation and documented details of discharge transition plans.
- Communicated with healthcare providers to facilitate continuity of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
Education
Master of Science -
University of Central Florida
Orlando, Fl08-2016
Bachelor of Social Work -
University of Central Florida
Orlando, Fl08-2015
Skills
- Member privacy protection (HIPPA)
- Member care coordination
- Healthcare delivery systems
- Service delivery and resource navigation
- Clinical terminology expertise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Crisis intervention assistance
- Cross-functional collaboration
- Grief support
- Effective communication with members
- Strategic planning
- Records management
Affiliations
- National Association of Social Workers
Timeline
Senior Care Navigator
Sunshine Health Children's Medical Services
10.2021 - Current
Clinical Social Worker
Advent Health for Children
09.2020 - 10.2021
Care Manager
Advent Health Celebration
07.2016 - 09.2020
Master of Science -
University of Central Florida
Bachelor of Social Work -
University of Central Florida