Summary
Overview
Work History
Education
Skills
Timeline
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Dejia Mosley

Racine,WI

Summary

Accomplished healthcare professional with a proven track record at Ascension Health Care, adept in medical record management and providing compassionate patient care. Skilled in reducing hospital readmissions by implementing tailored care solutions and enhancing patient comfort. Demonstrates expertise in Epic Software and exceptional ability in fostering patient wellbeing, achieving increased satisfaction rates.

Overview

13
13
years of professional experience

Work History

Senior Care Navigator

Ascension Health Care
02.2022 - Current
  • Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
  • Identified potential barriers to care, implementing tailored solutions to improve outcomes.
  • Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.

Pediatric Medical Assistant

Ascension Health Care
09.2016 - 12.2021
  • Administered vaccinations and medications for timely delivery of essential treatments.
  • Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
  • Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
  • Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.

Certified Nursing Assistant Cardiology

Ascension Health Care
02.2015 - 09.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Assistant Clinic Manager

Dr. Trotter Arthritis Clinic
11.2013 - 07.2015
  • Optimized appointment scheduling process to minimize wait times for patients, resulting in increased satisfaction rates.
  • Managed inventory levels of medical supplies to guarantee adequate stock at all times while minimizing waste due to expiration or overstocking costs.
  • Ensured compliance with healthcare regulations by maintaining accurate records and staying up-to-date on industry best practices.
  • Improved staff performance through regular training sessions and continuous feedback on their progress.

Certified Nursing Assistant

Benedictine Manor
05.2012 - 10.2013
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Resident Care Assistant

Brookdale Senior Living Memory Care
05.2011 - 07.2012
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Increased resident independence by aiding with mobility exercises and daily activities.
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.

Education

Bachelor of Science - Psychology

University of Wisconsin, La Crosse
La Crosse, WI

Skills

  • Medical Record Management
  • Vital signs monitoring
  • Hearing and Vision Screening
  • Patient Scheduling
  • Immunization Administration
  • Pediatric CPR
  • Electronic Health Records
  • Specimens collection and processing

Timeline

Senior Care Navigator

Ascension Health Care
02.2022 - Current

Pediatric Medical Assistant

Ascension Health Care
09.2016 - 12.2021

Certified Nursing Assistant Cardiology

Ascension Health Care
02.2015 - 09.2016

Assistant Clinic Manager

Dr. Trotter Arthritis Clinic
11.2013 - 07.2015

Certified Nursing Assistant

Benedictine Manor
05.2012 - 10.2013

Resident Care Assistant

Brookdale Senior Living Memory Care
05.2011 - 07.2012

Bachelor of Science - Psychology

University of Wisconsin, La Crosse
Dejia Mosley