Kayla Silva
Porter,TX
Summary
Detail-oriented individual with a background in customer service and inventory management. Known for a strong work ethic and ability to maintain cleanliness and organization, ready to support operational goals and improve guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Spring, Texas
01.2026 - Current
- Processed food and drink orders promptly, ensuring customer satisfaction.
- Delivered exceptional customer service, contributing to positive dining experiences.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area, supporting a welcoming environment.
- Managed payments and processed transactions accurately at the end of meals.
Carhop
Sonic Drive-in
Porter, TX
06.2022 - 01.2026
- Took orders, prepared foods, and processed payments, ensuring customer satisfaction in a full-service establishment.
- Delivered food and beverages promptly, enhancing customer experience.
- Provided excellent customer service by addressing inquiries and concerns.
- Executed opening, closing, and shift change tasks efficiently by adhering to company guidelines.
Sales Associate
Painted Tree Boutiques
Kingwood, Texas
07.2024 - 08.2025
- Guided customers in product selection and addressed inquiries to improve shopping experience.
- Executed visual merchandising standards to elevate store presentation and attract customers.
- Accurately processed transactions and managed point-of-sale systems to ensure efficient checkout.
- Handled returns and exchanges according to store policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Some College (No Degree) - Accounting And Finance
Texas A&M University At Texarkana
Texarkana, TX03-2026
Skills
- Financial analysis
- Microsoft Excel
- Customer service
- Inventory management
- Data entry
- Team collaboration
- Visual merchandising
- Food service
- Cash handling
- Strong work ethic
- Guest relations
- Upselling techniques
- POS operation
- Hospitality service expertise
- Sales techniques
- Dish preparation
Timeline
Server
Texas Roadhouse Restaurant
01.2026 - Current
Sales Associate
Painted Tree Boutiques
07.2024 - 08.2025
Carhop
Sonic Drive-in
06.2022 - 01.2026
Some College (No Degree) - Accounting And Finance
Texas A&M University At Texarkana