Kayla Smerdon
River Edge
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Social Media Manager and Sales Associate
Ginger N Cream
07.2022 - Current
- Managed multiple social media platforms, ensuring a consistent and clear brand message.
- Boosted engagement rates with the creation of visually appealing content.
- Optimized posting schedules based on platform-specific analytics and algorithms to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Designed and executed social media training program for new hires, ensuring high-quality content production.
- Delivered exceptional customer service by assisting customers with product selection, addressing inquiries, and resolving concerns to ensure a positive shopping experience.
Education
Bachelor of Science - Marketing
Ramapo College of New Jersey
Mahwah, NJ06-2027
Skills
- Social media management and content creation
- Skills within Excel
- Teamwork and collaboration
- Attention to detail
- Online marketing strategies
- Marketing analytics
- Multimedia production
Timeline
Social Media Manager and Sales Associate
Ginger N Cream
07.2022 - Current
Bachelor of Science - Marketing
Ramapo College of New Jersey
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