Linnea Joshi
Seattle,WA
Summary
Service-focused General Manager dedicated to delivering positive customer experiences, promote loyalty, and stimulate repeat business. Team leader committed to cultivating a motivated, collaborative, and innovative work environment. Optimizes efficient use of resources to exceed expected operational needs. Sales leader with sound judgment, excellent planning abilities and communication strengths.
Overview
5
5
years of professional experience
Work History
General Manager/Social Media Director/Sales Associate
Standard Goods
08.2021 - Current
- Managed accounts with various vendors through Faire and independent wholesale sites, utilized sales analytics to determine suitable order quantities
- Attended fashion tradeshows as a buyer in Las Vegas (2023- 2025) alongside business owners, applied sales data, budgeting and trend prediction in order to appropriately purchase inventory for upcoming sales season
- Increased social media engagement by over 300% within two months
- Led recruitment efforts, including interviewing, hiring, and training new staff members
- Oversaw conflict resolution between employees, addressed conflicts with customers to ensure customer satisfaction
- Developed and executed successful promotional campaigns through cross-promotional events, social media ads, and local events to increase sales during off-season
- Scheduled sales staff, evaluating availability, preferences and ideal labor hours
Customer Associate
Anthropologie
05.2021 - 11.2021
- Promoted store sales and assisted with merchandising in-store displays
- Assisted in styling customers to enhance customer experience and encourage loyalty
- Aided in organizing and preparing new products in warehouse for sales floor
- Managed store inventory to assure accuracy in sales reports
- Boosted theft-prevention by engaging with customers and observing sales floor for potential product loss
- Handled cash and processed credit card and gift card transactions, administered refunds and exchanges
Hostess
Moshi Moshi Sushi & Izakaya
04.2021 - 06.2023
- Collaborated with GM to create appropriate seating arrangements and balance servers’ sections and organized guest orders efficiently on OpenTable
- Maintained dining and staff areas using sanitation in accordance to state food laws
- Assisted servers in preparing and packaging orders for multiple third-party delivery services
- Reported inventory of supplies to GM weekly to ensure restaurant remained well stocked
Education
Communications
Shoreline Community College
Seattle, WA2022
High School Diploma -
San Diego School of Creative And Performing Arts
San Diego06-2020
Skills
- Team leadership & staff management
- Sales & customer relations
- Product purchasing
- Fashion and media trend prediction
- Food preparation, barista skills & sanitation
- Proficient with Square, Shopify, Open Table, and Toast POS
- Social media management and content creation to promote business
Timeline
General Manager/Social Media Director/Sales Associate
Standard Goods
08.2021 - Current
Customer Associate
Anthropologie
05.2021 - 11.2021
Hostess
Moshi Moshi Sushi & Izakaya
04.2021 - 06.2023
Communications
Shoreline Community College
High School Diploma -
San Diego School of Creative And Performing Arts