Summary
Overview
Work History
Education
Skills
Certification
Awards and Accomplishments
Timeline
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Kayla Smith

Provo

Summary

Dynamic Cake and Pastry Decorator with a proven track record at Harmons Grocery Store, excelling in customer order management and quality control. Recognized for exceptional attention to detail and effective communication, consistently delivering custom creations that exceed customer expectations while maintaining high standards of cleanliness and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cake and Pastry Decorator

Harmons Grocery Store
11.2022 - Current
  • Reviewed customer orders to plan designs and identify materials and ingredients needed to prepare many custom-decorated cakes and desserts daily.
  • Monitored inventory levels of ingredients, equipment, and supplies.
  • Adhered to specific instructions from customers and company officials.
  • Kept abreast of product changes, updates, and upgrades to ensure accurate information was shared with customers.
  • Addressed customer complaints, identified causes of problems, and provided solutions.

Baker

Abigail's Oven
04.2022 - 11.2022
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Kept records of daily production numbers for each type of item produced.
  • Maintained temperature, sweep and sanitation logs to document proper conditions.

Sandwich Shift Lead

Kneaders
02.2021 - 03.2022
  • Assisted with training new employees on store operations procedures.
  • Participated in weekly team meetings to review store performance metrics.
  • Maintained a clean work area in accordance with health regulations.
  • Trained new employees on proper sandwich-making techniques and procedures.

Education

High School Diploma -

Merit College Preparatory Academy
05-2021

Skills

  • Attention to detail
  • Customer service
  • Customer order management
  • Time management
  • Quality control
  • Problem solving
  • Effective communication
  • Team collaboration

Certification

  • Food Handlers Permit

Awards and Accomplishments

  • Associate of the month
  • 100% on secret shopper survey
  • Salutatorian
  • 3.98 GPA

Timeline

Cake and Pastry Decorator

Harmons Grocery Store
11.2022 - Current

Baker

Abigail's Oven
04.2022 - 11.2022

Sandwich Shift Lead

Kneaders
02.2021 - 03.2022

High School Diploma -

Merit College Preparatory Academy