Kayla Smith
Englewood
Summary
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Dedicated crew member proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
04.2026 - 05.2026
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Collaborated with team members to efficiently manage high-volume service periods during peak hours.
- Trained new crew members on operational procedures, promoting a cohesive team atmosphere.
- Handled cash register transactions accurately, ensuring proper cash management practices were followed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Monitored inventory levels, restocking supplies as needed to maintain workflow efficiency.
CNA - Certified Nursing Assistant
Centerville Post Acute
08.2025 - 12.2025
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Assisted patients with activities of daily living (ADLs) such as toileting and grooming
- Ensured patient safety by following infection control protocols and maintaining a clean environment
- Assisted in transferring patients between beds, wheelchairs, stretchers, and other equipment safely
- Responded promptly to call lights and requests for assistance from patients
- Supported emotional well-being of patients by providing companionship and active listening skills
- Assisted in the preparation of meals according to dietary restrictions or preferences
- Collaborated with other healthcare professionals to ensure continuity of care for patients
- Provided emotional support and comfort to patients and their families during difficult times
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Documented patient progress and responses to treatment accurately in records.
- Educated patients and families on health management and wellness practices.
- Responded efficiently to patient needs, enhancing overall satisfaction with care services.
- Provided emotional support and companionship to patients, fostering a compassionate environment.
Crew Member
Raising Cane's
06.2024 - 03.2025
- Fed and assisted residence with personal hygiene
- Observed resident skin for any skin disorders or issues that can quickly be reported to the nurse
- Assisted facility with patient intake
- Reported any abuse that a resident may experience or may have experienced
- As a worker at the facility, I was a very teachable worker
- At the facility, I was also a very helpful, respectful, professional, and trustworthy coworker to the rest of the team
- At my time at the facility, I also asked any questions I needed to to make sure the residents were in the best of care
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Fast Food Worker
McDonald’s
06.2023 - 10.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline order processing and reduce wait times.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Prepared and assembled food orders efficiently in high-volume environment.
Education
No Degree - Senior (In Highschool)
Northmont High School
Clayton, OH05.2026
Skills
- Abuse and neglect policy adherence
- Medical terminology
- Written communication
- Retail sales transactions
- Managing patient records
- Grammar experience
- Record keeping
- Customer service
- Health promotion (health monitoring and safety measures)
- Hazard identification and correction
- Cash register operations
- Time management
- Safe environment creation
- Greeting customers
- Patience and empathy
- Positive attitude and enthusiasm
- Listening and comprehension
- Late-night shift availability
- Stress tolerance and resilience
- Basic math
- Point of sale (POS) system operation
- Excellent multi-tasker
Certification
- CNA
- Food Handler Certification
Awards
Northmont Honor Society, November 2023, I received an induction award into my high school's honor society. I received this award because my grade point average was a 3.0 on a 4.0 scale.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Crew Member
Chipotle
04.2026 - 05.2026
CNA - Certified Nursing Assistant
Centerville Post Acute
08.2025 - 12.2025
Crew Member
Raising Cane's
06.2024 - 03.2025
Fast Food Worker
McDonald’s
06.2023 - 10.2023
No Degree - Senior (In Highschool)
Northmont High School