Kayla S. Nicholas
Plano,TX
Summary
Resilient and focused public health professional with a recent degree in Psychology. Dedicated, compassionate, and empathetic to clients. Offers dynamic research skills within healthcare organizations.
Overview
7
7
years of professional experience
Work History
LCDC-Intern
Sigma Counseling Services
08.2024 - Current
- Sorted and organized files, spreadsheets, and reports.
- Guided 8 clients in developing skills and cognitive behavioral therapy techniques a day.
- Documented therapeutic goals and client progress.
- Assessed client needs and developed treatment plans.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Service and Guest Advocate
Target
07.2017 - 08.2024
- Resolved guest complaints professionally and courteously
- Worked together with other team members to enhance guest service
- Achieved guest satisfaction by providing outstanding guest service
- Maintained excellence in guest service and operations in support of the company mission
- Ran shifts effectively to promote quality products and guest service
- Trained new team members in company policies, guest service standards, and best practices
Research Assistant
Texas Tech University
08.2020 - 05.2021
- Collected and recorded data from participants to get results for a study
- Lead groups of participants to complete questionnaires and help answer questions in any way without having a bias
- Input the collected data from a Word document into the SPSS program to find the result of the study
Education
Master of Science - Addiction Counseling
Texas Tech Health Sciences Center
Lubbock, TX05-2025
Bachelor of Arts - Psychology
Texas Tech University
Lubbock, TX05.2021
Skills
- Intercultural awareness
- Critical evaluation
- Scientific research interpretation
- Critical thinking
- Writing skills
- Ethical standards
- Leadership application
- Complaint resolution
Accomplishments
- Presidents list 18'
- Deans list 19',20'
- Magna Cum Laude 21'
Timeline
LCDC-Intern
Sigma Counseling Services
08.2024 - Current
Research Assistant
Texas Tech University
08.2020 - 05.2021
Service and Guest Advocate
Target
07.2017 - 08.2024
Master of Science - Addiction Counseling
Texas Tech Health Sciences Center
Bachelor of Arts - Psychology
Texas Tech University
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