Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla S. Nicholas

Plano,TX

Summary

Resilient and focused public health professional with a recent degree in Psychology. Dedicated, compassionate, and empathetic to clients. Offers dynamic research skills within healthcare organizations.

Overview

7
7
years of professional experience

Work History

LCDC-Intern

Sigma Counseling Services
08.2024 - Current
  • Sorted and organized files, spreadsheets, and reports.
  • Guided 8 clients in developing skills and cognitive behavioral therapy techniques a day.
  • Documented therapeutic goals and client progress.
  • Assessed client needs and developed treatment plans.
  • Supported clients in developing coping skills to help patients manage life challenges and difficulties.

Service and Guest Advocate

Target
07.2017 - 08.2024
  • Resolved guest complaints professionally and courteously
  • Worked together with other team members to enhance guest service
  • Achieved guest satisfaction by providing outstanding guest service
  • Maintained excellence in guest service and operations in support of the company mission
  • Ran shifts effectively to promote quality products and guest service
  • Trained new team members in company policies, guest service standards, and best practices

Research Assistant

Texas Tech University
08.2020 - 05.2021
  • Collected and recorded data from participants to get results for a study
  • Lead groups of participants to complete questionnaires and help answer questions in any way without having a bias
  • Input the collected data from a Word document into the SPSS program to find the result of the study

Education

Master of Science - Addiction Counseling

Texas Tech Health Sciences Center
Lubbock, TX
05-2025

Bachelor of Arts - Psychology

Texas Tech University
Lubbock, TX
05.2021

Skills

  • Intercultural awareness
  • Critical evaluation
  • Scientific research interpretation
  • Critical thinking
  • Writing skills
  • Ethical standards
  • Leadership application
  • Complaint resolution

Accomplishments

  • Presidents list 18'
  • Deans list 19',20'
  • Magna Cum Laude 21'

Timeline

LCDC-Intern

Sigma Counseling Services
08.2024 - Current

Research Assistant

Texas Tech University
08.2020 - 05.2021

Service and Guest Advocate

Target
07.2017 - 08.2024

Master of Science - Addiction Counseling

Texas Tech Health Sciences Center

Bachelor of Arts - Psychology

Texas Tech University

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Kayla S. Nicholas