Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
HOME HEALTH AIDE
Volenteers Of America
Memphis, TN
05.2021 - Current
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Completed entries in log books, journals and care plans to accurately document and report patient progress
CALL CENTER REPRESENTATIVE
Xfinity Comcast
Memphis, TN
06.2020 - Current
Delivered prompt service to prioritize customer needs.
Maintained up-to-date knowledge of product and service changes.
Promoted available products and services to customers during service, account management and order calls.
Operated POS system to itemize and complete average of 25 customer purchases
Processed 10 invoices each hour and mailed documentation to clients
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Pizza Hut
Bartlett, TN
05.2015 - 01.2020
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Trained staff on operating procedures and company services.