Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Ssesanga

Burlington,MA

Summary

Energetic and adaptable professional with knack for problem-solving and team leadership. Possesses solid understanding of process optimization and project management, demonstrated through advanced knowledge of scheduling and resource allocation. Committed to driving operational efficiency and delivering measurable improvements.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Lead

Lifetime Fitness
04.2024 - Current
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Crew Member

Dunkin' Donuts
09.2022 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Billerica Memorial High School
Billerica, MA
06-2024

Skills

  • Scheduling coordination
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multitasking and organization
  • Cash handling
  • Customer engagement
  • Cleaning and sanitizing
  • Flexible schedule

Certification

  • First Aid/CPR Certified

Timeline

Operations Lead

Lifetime Fitness
04.2024 - Current

Crew Member

Dunkin' Donuts
09.2022 - 01.2024

High School Diploma -

Billerica Memorial High School
Kayla Ssesanga