Kayla Strauss
Goodyear,AZ
Summary
Detail-oriented individual skilled in streamlining operations and enhancing customer interactions. Experienced in managing diverse teams and ensuring high-quality service delivery, ready to contribute to organizational success by fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Spark Delivery
Goodyear, AZ
11.2025 - Current
- Executed efficient navigation of delivery routes to enhance on-time package delivery.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Engaged with customers to verify delivery information and provide assistance with inquiries.
- Maintained accurate records of deliveries and collected signatures upon receipt.
Server/Bartender
Squid Ink Eclectic Eats and Drinks LLC
Mobile, AL
09.2024 - 10.2025
- Trained and mentored new staff on menu items and service standards.
- Coordinated with kitchen staff to ensure timely and accurate food delivery.
- Managed customer orders using POS systems to streamline service efficiency.
- Resolved customer complaints promptly to enhance dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Owner/Operator
Kaffeine Korner
Hattiesburg, MS
08.2021 - 10.2025
- Streamlined daily operations, focusing on workflow efficiency and delivering exceptional customer service experiences.
- Developed and maintained inventory management systems to optimize stock levels.
- Trained and supervised staff, fostering a collaborative team environment.
- Implemented marketing strategies to increase foot traffic and brand awareness.
- Cultivated strong relationships with suppliers to ensure timely product availability.
Fine Dining Server
The Hummingbird Way
Mobile, AL
12.2019 - 03.2020
- Cultivated a welcoming atmosphere through attentive service, significantly improving guest satisfaction and encouraging repeat visits.
- Managed multiple tables efficiently, ensuring timely service and attention to detail during peak hours.
- Engaged with kitchen team to relay special requests and dietary restrictions, enhancing customer satisfaction and dining experience.
- Trained new servers on menu offerings, service standards, and restaurant protocols to maintain consistency.
- Developed wine pairings and menu recommendations based on guest preferences, enhancing dining experience.
Volunteer and Marketing Outreach Coordinator
Habitat For Humanity Of Southwest Alabama
Mobile, AL
12.2018 - 10.2019
- Organized community events to raise awareness and funds for housing initiatives.
- Collaborated with team members to construct homes, ensuring adherence to safety protocols.
- Developed relationships with local businesses to secure donations and sponsorships for projects.
- Led volunteer groups in executing home builds, fostering teamwork and commitment to mission.
Camp Director
Camp Bow Wow
Mobile, AL
11.2017 - 12.2018
- Led camp staff in implementing safety protocols and best practices for camper care.
- Developed and executed engaging programs that enhanced camper experiences and skill development.
- Managed daily operations, ensuring optimal resource allocation and adherence to camp schedules.
- Trained and mentored new staff on organizational policies, fostering a collaborative team environment.
Assistant Property Manager
Aspen Square Management
Biloxi, MS
01.2015 - 01.2017
- Coordinated tenant communications to enhance satisfaction and retention rates.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Oversaw maintenance requests, streamlining processes for quicker resolution times.
- Assisted in budget preparation, monitoring expenses to align with financial objectives.
- Developed property marketing strategies, boosting occupancy rates through targeted outreach.
Education
No Degree - Business Administation
MGCCC
GautierSkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Punctual and reliable
Accomplishments
National and State Real Estate Certification in 2013.
Timeline
Delivery Driver
Spark Delivery
11.2025 - Current
Server/Bartender
Squid Ink Eclectic Eats and Drinks LLC
09.2024 - 10.2025
Owner/Operator
Kaffeine Korner
08.2021 - 10.2025
Fine Dining Server
The Hummingbird Way
12.2019 - 03.2020
Volunteer and Marketing Outreach Coordinator
Habitat For Humanity Of Southwest Alabama
12.2018 - 10.2019
Camp Director
Camp Bow Wow
11.2017 - 12.2018
Assistant Property Manager
Aspen Square Management
01.2015 - 01.2017
No Degree - Business Administation
MGCCC