Kayla Sutherland
Palm Bay,FL
Summary
Dynamic Customer Service Representative with proven track record at Poly Vinyl Creations, excelling in database management and active listening skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Poly Vinyl Creations
Rockledge, FL
05.2022 - 02.2024
- Answering phone calls, emails, making copies, and preparing customer folders.
- Being polite, helpful, efficient, and proactive in addressing customer needs.
- Providing timely, effective, and empathetic office support.
- Active listening, interpersonal skills, and communication.
- Updated databases with new and modified customer data.
Education
High School Diploma -
Florida Virtual School
Online12-2024
Skills
- Customer service
- Database management
- Microsoft Office
- Problem solving
- Time management
- Team collaboration
- Active listening
- Data entry
- Communication skills
- Flexible schedule
- Safety and cleanliness standards
- Friendly and helpful
References
References available upon request.
Timeline
Customer Service Representative
Poly Vinyl Creations
05.2022 - 02.2024
High School Diploma -
Florida Virtual School
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