Kayla Szasz
Altamonte Springs,FL
Summary
Friendly and passionate Veterinary professional pursuing the next steps in my career. Providing clients with a warm and transparent experience as well as patient care are my highest priorities. I feel building honest trusting relationships with clients allows us to pursue the care that is in the pets best interest.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Healthy Pets Urgent Care
Lake Mary, Florida
12.2022 - Current
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Dispensed prescription medications upon request from veterinarians.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Obtained relevant health history and information from clients to maintain medical charts.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
- Prepared and reviewed records and consent forms.
Receptionist
Pet Paradise Animal Hospital
Apopka, Florida
03.2019 - 12.2022
- Processed payments from clients including cash, credit cards, and checks.
- Greeted clients and their pets upon arrival at the clinic.
- Prepared invoices for services rendered at the clinic and collected payments from clients.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Filed medical records in an organized manner for easy access when needed.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Assisted with new staff training, sharing key information about veterinary practice and protocols.
- Straightened up waiting room to maintain neat and organized space.
Education
Bachelor of Arts - Communications And Social Media Management
Liberty University
Lynchburg, VASkills
- Patient care
- Surgical assistance
- Diagnostic testing
- Medication administration
- Client education
- Customer service
- Appointment scheduling
- Communication skills
- Emotional support
Affiliations
- Competes in multiple AKC sports including: conformation, dock diving, and Barn Hunt
- Voluntarily assists with the social media for the German Shorthaired Pointer club of America
Timeline
Veterinary Technician
Healthy Pets Urgent Care
12.2022 - Current
Receptionist
Pet Paradise Animal Hospital
03.2019 - 12.2022
Bachelor of Arts - Communications And Social Media Management
Liberty University