Kayla Szewc
Goodyear,AZ
Summary
Proven Office Administrator with a track record of enhancing efficiency at Earnhardt Automotive by streamlining administrative processes and reducing accounts receivable balances. Skilled in Microsoft Office and adept at fostering teamwork, I excel in fast-paced environments, demonstrating adaptability and a commitment to continual improvement.
Overview
14
14
years of professional experience
Work History
Assistant Office Administrator
Rodeo Ford
Goodyear, AZ
11.2020 - Current
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Conducted comprehensive new car inventory management and pricing strategies
- Read and followed technical documentation to complete accurate repairs.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or missing documentation.
- Supported service department in understanding applicable warranties, leading to improved accuracy in recognizing warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Monitored factory recalls and announcements to stay on top of changes and to keep new car inventory in compliance.
- Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as needed.
- Processed claim paperwork and followed up on missing information to complete processing.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Reduced company costs by identifying and preventing unwarrantable repair expenses.
- Prepared purchase orders with accuracy, ensuring proper documentation for internal tracking purposes.
- Maintained accurate records of purchase orders, invoices, and delivery schedules for easy reference and tracking purposes.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Administrator
Earnhardt Automotive
Avondale, AZ
09.2010 - 07.2014
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Maintained accurate work schedules, records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Executed billing tasks and recorded information in company databases.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in interviewing and hiring of potential employees
Education
Central Arizona College
Coolidge, AZHigh School Diploma -
Gila Bend High School
Gila Bend, AZ05.2009
Skills
- Report Preparation
- Time Management
- Office Administration
- Database entry
- Inventory Management
- Administrative Support
- Teamwork and Collaboration
- Attention to Detail
- Multitasking and Organization
- Reliability
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Phone and Email Etiquette
- Microsoft Office
- Documentation scanning and Recordkeeping
- Scheduling and calendar management
Timeline
Assistant Office Administrator
Rodeo Ford
11.2020 - Current
Office Administrator
Earnhardt Automotive
09.2010 - 07.2014
Central Arizona College
High School Diploma -
Gila Bend High School