Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Thornton

Milwaukee,WI

Summary

Customer-focused professional with 5+ years of experience in retail and team leadership. Skilled in conflict resolution, inventory accuracy, and service in high-volume environments. Strong communicator and fast learner with proven ability to multitask and stay organized. Eager to transition into pharmacy tech and contribute to patient-centered care.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Skechers USA Retail
08.2024 - Current
  • - Oversaw daily operations and team performance during shifts
  • - Resolved customer issues and maintained accurate inventory
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Assistant Store Manager

Spencer's
03.2024 - 06.2024
  • - Managed floor operations and trained team on safety and service
  • - Improved store efficiency through strong communication and adaptability

E-commerce Shopper

Whole Foods Market
01.2024 - 04.2024
  • - Picked and packed orders with care and accuracy

Team Lead

Ragstock
01.2024 - 03.2024
  • - Handled store open/close duties and maintained store appearance

Sales Generalist

Macy's
08.2023 - 10.2023
  • - Provided helpful service and maintained clean displays

Education

High School Diploma - undefined

eAchieve Academy
03.2022

Skills

  • Customer Service Inventory Management Multitasking Conflict Resolution
  • Team Leadership POS Systems Scheduling Compliance Tech-Savvy Fast Learner
  • Money handling

Timeline

Assistant Manager

Skechers USA Retail
08.2024 - Current

Assistant Store Manager

Spencer's
03.2024 - 06.2024

E-commerce Shopper

Whole Foods Market
01.2024 - 04.2024

Team Lead

Ragstock
01.2024 - 03.2024

Sales Generalist

Macy's
08.2023 - 10.2023

High School Diploma - undefined

eAchieve Academy
Kayla Thornton