Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla Tomas - Mateo

Estero,FL

Summary

Motivated young adult and dedicated barista with a strong passion for customer service and professional growth. Skilled at balancing personal growth with work responsibilities while delivering positive customer experiences. Aspiring to expand knowledge and skills in the
workforce, gain hands-on experience, and contribute to a team-oriented environment. Known for reliability, adaptability, and a strong willingness to learn new tasks.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks, Barista
06.2024 - Current
  • Prepared and served high-quality beverages to customers, ensuring satisfaction with each order.
  • Operated espresso machines and other equipment, maintaining cleanliness and functionality.
  • Assisted in managing inventory levels, restocking supplies as needed for smooth operations.
  • Provided excellent customer service by engaging with patrons and addressing inquiries promptly.
  • Maintained a clean and organized workspace, adhering to health and safety standards consistently.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Used POS system to accurately enter orders and process payments.

Restaurant Hostess

Bravo! Italian Kitchen
01.2025 - 06.2025
  • Greeted guests warmly, ensuring a positive first impression and seamless entry experience.
  • Managed reservations effectively, optimizing seating arrangements to enhance customer flow.
  • Assisted in training new staff members on hosting protocols and customer service standards.
  • Collaborated with kitchen and serving staff to coordinate timely food delivery for guests.
  • Monitored dining room atmosphere, adjusting lighting and music to create a welcoming environment.

Education

High School Diploma -

Bonita Springs High School
25592 Imperial Pkwy, Bonita Springs, FL 34135
05.2025

Skills

  • Fluent In English/Spanish
  • Time management
  • Multitasking
  • Coffee and tea preparation
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Espresso machine operation
  • Inventory management
  • Food serving and preparation
  • New hire training
  • Safe food handling
  • POS system operation
  • Latte art

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Hostess

Bravo! Italian Kitchen
01.2025 - 06.2025

Barista

Starbucks, Barista
06.2024 - Current

High School Diploma -

Bonita Springs High School

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