Jasmyne Jackson
Antelope,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks, Barista
03.2022 - Current
- Crafted high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service, resolving issues promptly and enhancing overall customer satisfaction.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Operated espresso machines and coffee brewing equipment efficiently to optimize workflow during peak hours.
- Trained new baristas on beverage preparation techniques and company policies, fostering team collaboration.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed training materials to enhance staff knowledge of beverage recipes and equipment operation.
Restaurant Hostess
Buffalo Wild Wings
09.2021 - 02.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in coordinating dining room setup for special events and peak service times.
- Communicated wait times effectively to guests, enhancing customer satisfaction.
- Collaborated with servers and kitchen staff to streamline service operations.
- Monitored dining area for guest needs, contributing to attentive service delivery.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
Old Navy, Gap
05.2021 - 08.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to ensure appealing store presentation.
- Collaborated with team members to achieve sales goals and improve overall performance.
- Processed transactions accurately using point-of-sale systems for efficient customer service.
- Engaged with customers to build rapport and foster loyalty through excellent service.
Education
No Degree - Film And Video Production
Clark Atlanta University
Atlanta, GANo Degree - Communications
Solano Community College
Fairfield, CANo Degree - Communications
Sacramento State University
Sacramento 05-2027
High School Diploma -
Will C Wood High School
Vacaville, CA06-2022
Skills
- Customer service
- Time management
- Staff collaboration
- Conflict resolution
- Event coordination
- Communication skills
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Team leadership
- Adaptive and creative
Timeline
Barista
Starbucks, Barista
03.2022 - Current
Restaurant Hostess
Buffalo Wild Wings
09.2021 - 02.2022
Sales Associate
Old Navy, Gap
05.2021 - 08.2021
No Degree - Film And Video Production
Clark Atlanta University
No Degree - Communications
Solano Community College
No Degree - Communications
Sacramento State University
High School Diploma -
Will C Wood High School
Extracurricular activities
- Participated in multiple high school clubs, including the Black Student Union and Ethnic Studies Club.
- Member of a developing Social Media Club at Sacramento State, which supports students in building their personal brands and pursuing partnerships with companies.
- Demonstrated leadership, creativity, and a commitment to expanding learning and professional opportunities for peers.