Kayla Valdivia
Merced,CA
Summary
Attentive, highly organized professional adept at managing complex workflows and delivering exceptional service under pressure. Combines a compassionate approach to client resolution with a proactive mindset to streamline daily office and front-of-house operations. Eager to bring this adaptable, people-first dedication to a growth-oriented team.
Overview
2
2
years of professional experience
Work History
Office Assistant
A Better Plastering Company
04.2023 - 01.2025
- Administered general liability and workers' compensation policies while delivering regular risk reports to maintain continuous job-site coverage and strict regulatory compliance.
- Managed employee onboarding, payroll submission, and compliance training initiatives, optimizing team integration and workflow efficiency.
- Designed and implemented a centralized online filing system, reducing document retrieval times by an estimated 80% and significantly improving cross-departmental data accessibility.
- Addressed and resolved employee and vendor requests regarding billing discrepancies, policy inquiries, and insurance claims to maintain seamless business operations.
Server
Olive Garden
06.2023 - 06.2025
- Delivered an elevated guest experience by seamlessly multitasking in a fast-paced environment, ensuring precise order accuracy and timely course delivery for 50+ guests per shift.
- Maintained a secure front-of-house workflow by processing POS payments with 99% precision, keeping dozens of daily guest transactions smooth, accurate, and hassle-free.
- Partnered closely with kitchen staff to synchronize food timing across peak dining hours, ensuring every dish arrived perfectly prepared for a seamless dining experience during high-volume rushes.
IHSS Caregiver
Lamerson Landy Care
01.2023 - 04.2023
- Administered comprehensive, one-on-one care to ensure client dignity and comfort during activities of daily living (ADLs), while managing household operations to uphold strict health and sanitary standards.
- Coordinated secure transportation and provided dedicated companionship for multiple weekly medical appointments and personal engagements, maintaining a flawless on-time arrival record.
- Documented daily patient observations and medication administration with 100% accuracy, consistently upholding corporate compliance and safety standards.
Skills
- Friendly, positive attitude
- Strong work ethic
- Punctual and reliable
- Adaptable workflow methods
- Planning and coordination
- Customer service
Timeline
Server
Olive Garden
06.2023 - 06.2025
Office Assistant
A Better Plastering Company
04.2023 - 01.2025
IHSS Caregiver
Lamerson Landy Care
01.2023 - 04.2023