Kayla Vanbergen
Montgomery ,Tx
Summary
Results-focused professional and proactive leader with strengths in communication and collaboration. Proficient at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
14
14
years of professional experience
Work History
Supervising Manager
BlackValley Directional Services
Montgomery , TX
01.2017 - Current
- Automated office operations, managed client correspondence and tracked records.
- Oversaw personnel recruitment, performance and scheduling.
- Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Sales Manager
Kstar Country Kvst 99.7 Fm
Conroe , Texas
01.2016 - 10.2016
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Planned and executed promotional events to increase customer engagement and sales revenues through both on-air radio ads and “remote on site” radio marketing mobile studio.
Sales Marketing Representative/Owner/Operator
Royal Tanz and Royal Smiles
Montgomery , Texas
03.2012 - 03.2016
- Led startup and opening of Royal Spas business and provided business development, creation of operational procedures.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Education
Some College (No Degree) - Marketing
Sanford Brown Institute
Houston, TXHigh School Diploma -
Montgomery High School
Montgomery, TX05.1999
Skills
- Systems and automation applications
- Social Media Posting and Advertising
- Contract development and management
- Issue and conflict resolution
- Brand management
- MS Office
- ReplayIt
- Planning and Coordination
- Account Reconciliation
- Inventory management
- Eligibility Verification
- Administrative support
- Safety inspections
- Organization
- Problem Resolution
- Entry management
- Operational Improvement
- Team Building
Timeline
Supervising Manager
BlackValley Directional Services
01.2017 - Current
Sales Manager
Kstar Country Kvst 99.7 Fm
01.2016 - 10.2016
Sales Marketing Representative/Owner/Operator
Royal Tanz and Royal Smiles
03.2012 - 03.2016
Some College (No Degree) - Marketing
Sanford Brown Institute
High School Diploma -
Montgomery High School