Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kay Veneklase

Grand Rapids

Summary

Proactive Team Member committed to utilize my strong work ethic, excellent customer service skills, and positive attitude in a fast-paced environment to maintain efficiency and quality assurance. Looking for the right company to grow my career.

Overview

10
10
years of professional experience

Work History

Bar Lead

Ju Sushi & Lounge
03.2024 - Current
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Bartender

Amway Grand Plaza
05.2022 - 03.2024
  • Developed new signature cocktails and support bar marketing brand to increase profits..
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Bank Teller

Lake Michigan Credit Union
11.2020 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reconciled cash drawer and resolved discrepancies.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.


Server

Gravity Taphouse Grille
06.2021 - 05.2022

Server

Bonefish Grill Restaurants
07.2019 - 04.2020

Server & Bartender

Hooligan’s Grille
02.2018 - 03.2019

Shift Lead

Taco Bell
09.2016 - 10.2018

Kart Supervisor

Craig’s Cruisers Indoor/Outdoor Go
03.2015 - 01.2018

Education

Bachelor of Arts - Speech Communications & Theatre

Siena Heights University
Adrian, MI

High School Diploma -

Grand Rapids Catholic Central
Grand Rapids, MI

Skills

  • Attention to detail
  • Multi-tasking
  • People skills
  • Policies
  • Protocols
  • Sales
  • Time management
  • Cash Handling
  • Guest Services
  • Client Needs Assessment
  • Product Knowledge

Timeline

Bar Lead

Ju Sushi & Lounge
03.2024 - Current

Bartender

Amway Grand Plaza
05.2022 - 03.2024

Server

Gravity Taphouse Grille
06.2021 - 05.2022

Bank Teller

Lake Michigan Credit Union
11.2020 - Current

Server

Bonefish Grill Restaurants
07.2019 - 04.2020

Server & Bartender

Hooligan’s Grille
02.2018 - 03.2019

Shift Lead

Taco Bell
09.2016 - 10.2018

Kart Supervisor

Craig’s Cruisers Indoor/Outdoor Go
03.2015 - 01.2018

Bachelor of Arts - Speech Communications & Theatre

Siena Heights University

High School Diploma -

Grand Rapids Catholic Central

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