Kayla Villani

-Promoted after surpassing $9M in total sales, reflecting top-tier performance and consistent quota overachievement.
-Continue to drive both new business development and repeat consignor engagement, ensuring a strong flow of high-value inventory.
-Recognized for deep expertise in luxury resale, providing clients with trusted guidance on authentication, valuation, and market insights.
-Deliver a white-glove client experience, strengthening loyalty and maximizing lifetime value of consignors.
-Serve as a trusted partner for high-net-worth clients, reinforcing The RealReal’s reputation as the leading destination for luxury consignment.

-Elevated role to include both new business acquisition and repeat consignor engagement, strengthening client retention, and revenue streams.
-Built and nurtured long-term relationships with high-end consignors, ensuring a steady pipeline of premium inventory.
-Utilized sales analytics and client behavior insights to refine outreach strategies, leading to higher conversion rates and increased average order value.
-Delivered a white-glove service experience, offering expert guidance on authentication, valuation, and market trends to maximize client satisfaction.
-Developed persuasive sales messaging and personalized follow-up strategies to create urgency, and drive higher engagement.
-Consistently exceeded monthly sales quotas, reinforcing The RealReal's reputation as a trusted luxury resale partner.

-Hand-selected to join The RealReal as an Account Manager, focusing exclusively on new business development in the luxury resale market.
-Conducted targeted prospecting and outreach, successfully converting first-time consignors into long-term clients.
-Educated new clients on The RealReal's unique value proposition, positioning the company as the premier destination for luxury consignment.
-Developed a strong foundation in luxury resale, authentication, and pricing strategies to effectively guide clients through the consignment process.
-Established a reputation for professionalism and expertise, consistently exceeding new business acquisition goals.

-Spearheaded strategic account growth, managing top-tier clients and driving business expansion in IT services, including Cloud, Development, Infrastructure, and DevOps.
-Led high-impact client engagement efforts, acting as a trusted advisor to align IT staffing solutions with business objectives.
-Developed and executed tailored talent acquisition strategies, sourcing industry-leading professionals to meet evolving client needs.
-Facilitated weekly strategy sessions between recruiting teams and clients to refine job requirements, streamline hiring processes, and enhance placements.
-Negotiated and secured Statements of Work (SOWs), ensuring alignment between client expectations and service deliverables.
-Expanded Stratus' Guidewire offerings, identifying growth opportunities, and positioning the company as a go-to partner in the IT sector.
-Represented Stratus at key IT networking events and conferences, forging new business relationships and strengthening industry presence.
-Managed the sales pipeline in Salesforce, tracking client interactions, follow-ups, budgets, and revenue projections to drive data-driven decision-making.
-Played a critical role in full-cycle recruitment, from candidate qualification and interviews to offer negotiation and onboarding, ensuring seamless talent integration.

-Drove new business development at Stratus Technology Services LLC, securing and expanding key accounts in IT services, including Cloud, Development, Infrastructure, and DevOps.
-Promoted from Business Development Manager to Account Executive after demonstrating success in client acquisition, relationship management, and revenue growth.
-Built and maintained strong client relationships, acting as a liaison between client IT needs and internal recruitment efforts to deliver tailored solutions.
-Led weekly intake calls with recruiting teams and clients to refine requirements and optimize talent sourcing.
-Developed and presented statements of work, negotiating terms to align with client needs and business goals.
-Attended industry events and conferences, leveraging networking opportunities to generate leads and expand Stratus' market presence.
-Managed sales activities in Salesforce, tracking key account details, budgets, follow-ups, and strategic action plans.
-Played a key role in the recruitment life cycle, from candidate qualification and interviews to offer negotiation, and onboarding.

-Supported management initiatives, implementing and monitoring programs to streamline operations.
-Managed office communications, composing emails, preparing reports, and maintaining organized records.
-Handled front desk responsibilities, managing calls, inquiries, and receptionist duties with professionalism.
-Oversaw office equipment maintenance, troubleshooting issues to ensure seamless functionality.
-Coordinated meetings and travel logistics, organizing conference calls and schedules to enhance team productivity.