Kayla Wambold
Spokane,WA
Summary
Detail-oriented cashier with 13 years of experience in retail and customer service, specializing in cash handling and financial transactions. Proven ability to maintain accuracy, ensure compliance with security protocols, and deliver excellent customer service in high-paced environments. Passionate artist focused on developing a unique personal aesthetic and marketable trademark in the visual arts arena.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Cashier Assistant Manager
Taco Johns
08.2013 - Current
- Recorded customer orders and repeated them back in a clear, understandable manner. Cleaned and straightened work area.
- Up-sold additional menu items, beverages, and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues. Cut and chopped food items and cooked on a grill or in fryers.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Streamlined cash management processes for improved accuracy and reduced discrepancies in daily reports.
- Conducted regular audits on cash registers to maintain accountability and prevent errors or fraud within the team.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Managed high-volume cash transactions with precision, ensuring accuracy in drawer reconciliation.
- Maintained compliance with financial security protocols and company cash-handling procedures.
- Provided exceptional customer service while assisting guests with payments and financial inquiries.
- Assisted in auditing cash registers and identifying discrepancies for swift resolution.
Cashier
Taco Johns
08.2011 - 06.2012
- Cleaned and straightened work area. Operated cash register with proficiency. Worked as a team member performing cashier duties, product assistance and cleaning. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Cut and chopped food items and cooked on a grill or in fryers.
Work Study Ceramics
Spokane Falls Community College
09.2007 - 06.2009
- Adapted to the established art style of the studio for consistency and quality purposes. Critiqued other artists' work and gave constructive feedback. Mentored other artists on quality standards and improvements. Consistently met schedules and deadlines for all illustration projects. Loaded and unloaded the kilns in the ceramic room. Made clay and glazes.
Education
AFA/AA - Art
Spokane Falls Community College
Spokane, WA06-2020
High School Diploma - General Education
Lewis And Clark High School
Spokane, WA06-2006
Skills
- Energetic work attitude
- Opening/closing procedures
- Customer service mindset
- Excellent team player
- Acct Payable
- Reliable and punctual
- Efficiency
- Strong organizational skills
- Traditional fine art skills
- Cash handling accuracy
- POS system proficiency
- Documentation and reporting
- Customer complaint resolution
- Till counting
Timeline
Cashier Assistant Manager
Taco Johns
08.2013 - Current
Cashier
Taco Johns
08.2011 - 06.2012
Work Study Ceramics
Spokane Falls Community College
09.2007 - 06.2009
AFA/AA - Art
Spokane Falls Community College
High School Diploma - General Education
Lewis And Clark High School
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