Maria Hermosillo
Denver,Co
Summary
Highly enthusiastic customer service and Management professional with 18+ years client interface. Proficient in learning new tasks quickly and exceeding expectations. Aiming to use my proven skills and effectively fill the role in your company.
Overview
18
18
years of professional experience
Work History
Customer Service Cashier
7-eleven
Denver, CO
01.2022 - Current
- Handled cash, credit, and electronic payments while ensuring accuracy.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product levels.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Cashier/Bookkeeper
King Soopers
Denver, CO
11.2018 - 08.2020
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided an elevated customer experience to generate a loyal clientele.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Maintained company financial records and producing timely financial reports.
- Proficient in a number of accounting software applications.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Security Guard
Securitas
01.2018 - 03.2019
- Maintain accurate and detailed logs of all events that occur during each shift.
- Monitor and authorize entrance and departure of all employees, customers and vendors.
- Respond quickly and effectively to all authorized contractors requests.
Housekeeping
White Lodging Services Inc.
08.2017 - 01.2018
- Provided flexible services by assisting in the laundry room and as a housekeeping inspector.
- Provided basic Housekeeping duties, including vacuuming, dusting, mopping, cleaning windows and scouring bathrooms.
- Cleaned and maintained the room area, coffee amenities and equipment area.
Education
Medical Assistant - undefined
Everest Career College
01.2011
Dental Assistant - Dental Hygiene
Concorde Career College
01.2008
GED - GED
Emily Griffith Technical College
Denver, CO03.2007
Skills
Courteous demeanor
Adaptive team player
Energetic work attitude
Excellent multi-tasker
Cheerful and energetic
Strong customer relationship builder
Uses proper sanitation practices
Strong organizational skills
Merchant Guard License
Computer knowledge
Reconcile and balance accounts
Responsible for daily entry of accounting transactions
Timeline
Customer Service Cashier
7-eleven
01.2022 - Current
Cashier/Bookkeeper
King Soopers
11.2018 - 08.2020
Security Guard
Securitas
01.2018 - 03.2019
Housekeeping
White Lodging Services Inc.
08.2017 - 01.2018
Medical Assistant - undefined
Everest Career College
Dental Assistant - Dental Hygiene
Concorde Career College
GED - GED
Emily Griffith Technical College