Kayla Williams
Cranston
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Move Dispatcher /Self Storage Manager
Gentry Moving
06.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of 6 fleet vehicles.
- Answered phone calls and responded to customer emails.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Scheduled deliveries and pickups according to customer needs.
- Integrated warehouse operations with existing and new business processes.
- Maintained accurate inventory records, enabling quick response to customer inquiries and order fulfillment needs.
Teaching Assistant
The Schoolhouse Preschool
12.2018 - 05.2021
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Education
High School Diploma -
NEL/CPS Construction Career Academy
Cranston, RI06-2013
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Schedule management
- Records maintenance
- Multitasking
- Microsoft office
- Organizational skills
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Move Dispatcher /Self Storage Manager
Gentry Moving
06.2021 - Current
Teaching Assistant
The Schoolhouse Preschool
12.2018 - 05.2021
High School Diploma -
NEL/CPS Construction Career Academy
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