Warranty Administrator with extensive experience at Rush Truck Center, excelling in claims processing and warranty management. Proven track record in enhancing operational efficiency and customer satisfaction through effective problem-solving and organizational skills. Adept at multitasking and fostering teamwork, ensuring seamless service delivery in a fast-paced environment.
Closing warranty claims for Paccar, Peterbilt, Cummins, CAT, Allison, Eaton and handling all over the counter claims. Also, handle payroll for all technicians and monthly chargebacks for service repair orders. I also still handle collecting purchase orders and answer emails and the phone for service department.
Answering phone calls, scheduling service, handing billing and opening repair orders.
Completing manager duty’s, creating budgets and weekly schedules for employees. Also, completing weekly payroll.
Talk to customers, set up appointments, handling billing and dispersing work orders. Also, training new employees and handling warranty’s.