Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Withers

Los Angeles,CA

Summary

Experienced sales associate with a strong background in customer service, transitioning into the medical field as a phlebotomist. Seeking a growth-oriented company to showcase talents and contribute to the healthcare industry. Committed to providing exceptional patient care and utilizing interpersonal skills to create a positive and comfortable environment during blood collection procedures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

Lori's Gifts, Inc.
12.2021 - 05.2023
  • As an associate at Lori's gifts, I handled the responsibilities of handling all sales transactions such as purchases and returns
  • I had daily duties of restocking the store
  • Restocking the store included: filling in drinks in the refrigerator, placing all chips, candy, and snacks in their sections
  • I also had to restock on toys and clothing we sold
  • Once a week I arranged flowers
  • During closing shift I had the job of sweeping, vacuuming and dusting
  • At the end of the year I did inventory for the whole store

Phlebotomy Student

Phlebotomy Usa
04.2024 - 05.2024
  • Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
  • Maintained accurate records of all collected specimens, ensuring proper documentation for both clinical staff and insurance purposes.
  • Supported successful accreditation efforts by diligently adhering to regulatory requirements for phlebotomy practice within the facility.
  • Ensured patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.

Cashier/Customer Service

Chuck E. Cheese
08.2019 - 12.2022
  • As a cashier at Chuck E
  • Cheese I had the responsibility of placing all orders of food and handling the payment transaction after the orders were placed
  • I handled payment transactions for playtime cards and loaded the time on the cards
  • While my title was Cashier, I handed many other responsibilities as I worked the front entrance
  • In the front I greeted everyone and gave everyone their stamps
  • I occasionally hosted parties
  • As a host I brought out the food, drinks, and cake for the party and handled all request
  • As game merch I redeemed all tickets and gave out prizes
  • I also had to report any gaming issues there were

Seasonal Sales Associate

Party City Corporation
09.2022 - 11.2022
  • As a seasonal sales associate at party city I had a few responsibilities such as cashier and working the sales floor
  • As a cashier I handled all purchases, returns, and exchanges
  • On the sales floor, I made sure every item was where it belong and returned anything back if it was on the wrong aisle
  • I also helped customers find what they were looking for

Education

Associate - Psychology

Pasadena City College
Pasadena, CA

Certification - Phlebotomy

Phlebotomy USA
Torrance, CA
05.2024

High school diploma -

Connections Academy
Los Angeles, CA
06.2022

Skills

  • Cash Handling
  • Customer Service
  • Sales
  • Communication Skills
  • Organizational Skills
  • Research
  • Data collection
  • Order of draw
  • Venipuncture
  • Patient Care
  • Specimen handling
  • Butterfly needle technique
  • HIPAA Compliance
  • Blood collection techniques
  • Capillary puncture
  • Butterfly Venipuncture
  • Finger Stick Method

Certification

Phlebotomy Certification

Timeline

Phlebotomy Student

Phlebotomy Usa
04.2024 - 05.2024

Seasonal Sales Associate

Party City Corporation
09.2022 - 11.2022

Associate

Lori's Gifts, Inc.
12.2021 - 05.2023

Cashier/Customer Service

Chuck E. Cheese
08.2019 - 12.2022

Associate - Psychology

Pasadena City College

Certification - Phlebotomy

Phlebotomy USA

High school diploma -

Connections Academy
Kayla Withers