Kayla Wolf
Albertville,AL
Summary
Versatile team member offering over seven years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
05.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Trained new employees on customer service, money handling and organizing strategies.
Quick Service Cast Member
Walt Disney World
08.2023 - 01.2024
- Maintaining safety standards while monitoring guest flow and providing a safe guest experience.
- Experience high guest interaction while working independently.
- Providing guests with information regarding a plethora or locations, times, and schedules.
- Efficiently entering orders into a computerized system.
Frontline Member Associate
JACK'S FAMILY RESTAURANTS INC.
12.2016 - 05.2020
- Resolved concerns with products or services to help with retention and drive sales.
- Managed customer relations through communication and helpful interactions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Trained staff on operating procedures and company services.
Education
Bachelor of Science - Business Management
Athens State University
Athens, AL12.2023
Skills
- Accurate Money Handling
- Decision-Making
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Customer Service
- Planning and Organization
- Attention to Detail
- Documentation and Reporting
Accomplishments
I've gotten accepted into the Disney College Program, which is an incredibly competitive internship program. I will complete five months worth of the program, before coming home to further my career.
Timeline
Quick Service Cast Member
Walt Disney World
08.2023 - 01.2024
Personal Shopper
Walmart
05.2020 - Current
Frontline Member Associate
JACK'S FAMILY RESTAURANTS INC.
12.2016 - 05.2020
Bachelor of Science - Business Management
Athens State University
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Alyssia OliverAlyssia Oliver
Data Control Analyst at Yulista Integrated SolutionsData Control Analyst at Yulista Integrated Solutions