Kayla Zuehlsdorf
Colorado Springs,CO
Overview
7
7
years of professional experience
Work History
Server
Red Robin
Colorado Springs, CO
10.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartender/Trainer
Mountanara Cucina Italiana
Woodland Park, CO
08.2021 - 09.2022
Server
Buffalo Wild Wings
Colorado Springs, CO
07.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Old Chicago Pizza
Colorado Springs, CO
02.2020 - 06.2021
Server/Hostess
Bourbon Brothers Smokehouse and Tavern
Colorado Springs, CO
02.2018 - 07.2020
Caregiver
Lark Springs
Colorado Springs, CO
06.2019 - 04.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
High school diploma - undefined
Liberty High School
05.2017
Skills
- Bartending
- Serving Experience
- Host/Hostess
- Restaurant Experience
- Busser
- Food Service
- Upselling
- POS
- Retail Sales
Timeline
Server
Red Robin
10.2024 - 01.2025
Server/Bartender/Trainer
Mountanara Cucina Italiana
08.2021 - 09.2022
Server
Buffalo Wild Wings
07.2020 - 04.2022
Server
Old Chicago Pizza
02.2020 - 06.2021
Caregiver
Lark Springs
06.2019 - 04.2020
Server/Hostess
Bourbon Brothers Smokehouse and Tavern
02.2018 - 07.2020
High school diploma - undefined
Liberty High School