Kayla Anyara Robinson

• Led barista team during busy shifts to ensure efficient service and customer satisfaction.
• Trained new staff on beverage preparation and customer service standards to uphold quality.
• Managed inventory levels and stocked supplies in a timely manner.
• Resolved customer complaints promptly to enhance customer satisfaction and loyalty.
• Closed store by counting money at end of shift, restocking shelves and cleaning work areas.

• provided professional hair and makeup services for models, working across multiple NYC locations
• Adapted techniques to meet diverse client requests and fashion trends.
• Prepared models for runway shows with precision and attention to detail.

* Executed front desk operations, overseeing check-ins, appointment scheduling, and member assistance to ensure smooth service delivery.

* Provided personalized fitness counseling and developed custom workout plans for clients.

* Supervised children in kids club daycare, ensuring a safe and engaging environment.

Delivered exceptional customer service, creating a welcoming atmosphere that enhanced visitor experience.

* Managed administrative tasks including membership oversight and data entry, streamlining staff scheduling processes.

* Collaborated with team members to maintain a positive and organized workplace.

• Greeted and seated guests promptly upon arrival.
• Managed waitlists and reservations during peak hours to minimize guest wait times.
• Delivered excellent customer service by anticipating and addressing customer needs.
• Handled guest inquiries and resolved minor issues with professionalism.
• Communicated special requests to kitchen and waitstaff effectively.
• Assisted servers by clearing tables and resetting for new guests.
• Promoted desserts, appetizers, and specialty drinks to increase sales.
• Assisted in training new servers.