Kaylah Jackson
Houston,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Certified Medical Assistant
WellMed Medical Management - United Health Group
Houston, TX
12.2021 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Explained treatment procedures and physicians' instructions.
Certified Medical Assistant
Concentra Urgent Care
Houston, TX, TX
09.2021 - 12.2021
- Handled general office duties to support administrative staff during peak hours.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Assisted with scheduling patient appointments and follow-up visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Explained treatment procedures and physicians' instructions.
- Administered injections under the direction of a physician or nurse practitioner.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Documented notes during patient visits.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Education
Nationally Registered Certified Medical Assistant
The College of Health Care Professions
Houston, TX11.2021
Houston Community College
Houston, TX08.2020
High School Diploma -
Ceasar Chavez High School
Houston, TX06.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Patient Documentation
- Patient Assessments
- Vital Sign Monitoring
- CPR
- Customer Service
- Certified in Basic Life Support (BLS)
- Medical Terminology Knowledge
- Electrocardiography (EKG)
- OB/GYN Procedures
- Inventory and supply management
- Medical records management
References
References available upon request.
Timeline
Certified Medical Assistant
WellMed Medical Management - United Health Group
12.2021 - Current
Certified Medical Assistant
Concentra Urgent Care
09.2021 - 12.2021
Nationally Registered Certified Medical Assistant
The College of Health Care Professions
Houston Community College
High School Diploma -
Ceasar Chavez High School